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~isPartOf:"Journal of Asian finance, economics and business : JAFEB"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~language:"eng"
~subject:"Customer satisfaction"
~subject:"Firm performance"
~type_genre:"Article in journal"
~type_genre:"Case study"
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Customer satisfaction
Firm performance
Quality management
536
Qualitätsmanagement
536
Viet Nam
278
Vietnam
278
Dienstleistungsqualität
275
Service quality
275
Kundenzufriedenheit
229
Unternehmenserfolg
211
Consumer behaviour
178
Konsumentenverhalten
178
Indonesia
129
Indonesien
129
Beziehungsmarketing
116
Relationship marketing
116
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102
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97
Bank
95
KMU
91
SME
91
Performance measurement
83
Performance-Messung
83
Corporate Governance
79
Corporate governance
79
Börsenkurs
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72
Arbeitszufriedenheit
71
Job satisfaction
71
Product quality
67
Produktqualität
67
South Korea
66
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66
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64
Wirtschaftswachstum
64
Corporate Social Responsibility
63
Corporate social responsibility
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Dahlgaard, Jens Jörn
7
Soewarno, Noorlailie
5
Dahlgaard-Park, Su Mi
4
Ha Nam Khanh Giao
4
Pramono, Rudy
4
Putra, Aditya Halim Perdana Kusuma
4
Tjahjadi, Bambang
4
Yang, Ching-chow
4
Ali, Hazem
3
Bagur-Femenías, Llorenç
3
Baković, Tomislav
3
Casadesús, Martí
3
Chen, Kuen-Suan
3
Duc Tai Do
3
Dužević, Ines
3
Evans, James R.
3
Kornchai Phornlaphatrachakorn
3
Marimon, Frederic
3
Perramon, Jordi
3
Rahman, Md. Musfiqur
3
Santouridis, Ilias
3
Tabash, Mosab I.
3
Van Dat Tran
3
Wayhan, Victor B.
3
Abu Afifa, Malik
2
Aijuan, Chen
2
Anh Huu Nguyen
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Asif, Muhammad
2
Balderson, Erica L.
2
Bernarto, Innocentius
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Bui Nhat Vuong
2
Chang, Hsin Hsin
2
Chang, Tsang-Chuan
2
Cheng, Ching-Chan
2
Delić, Milan
2
Disman, Disman
2
Duong Tam Thanh Nguyen
2
Febrilia, Ika
2
Ghasem Rezaei
2
Ha Van Dung
2
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Journal of Asian finance, economics and business : JAFEB
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
Journal of business research : JBR
993
International journal of hospitality management
494
Journal of retailing and consumer services
439
Cogent business & management
379
Strategic management journal
305
Industrial marketing management : the international journal for industrial and high-tech firms
281
The service industries journal
232
Small business economics : an entrepreneurship journal
225
Tourism management : research, policies, practice
222
International journal of production economics
220
Journal of business ethics : JOBE
217
International business review : the official journal of the European International Business Academy
201
International journal of contemporary hospitality management
198
Technological forecasting & social change : an international journal
195
The journal of services marketing
193
Finance research letters
188
The journal of corporate finance : contracting, governance and organization
176
International journal of economics and finance
170
Journal of travel and tourism marketing
169
Journal of hospitality marketing & management
167
Management decision : MD
166
Applied economics
153
International journal of economics and financial issues : IJEFI
150
The international journal of human resource management
140
The journal of business & industrial marketing
136
The TQM journal : the international review of organizational improvement
134
International journal of productivity and quality management : IJPQM
132
Journal of business venturing
132
Pacific-Basin finance journal
132
Corporate social responsibility and environmental management
131
International journal of innovation management
131
Journal of banking & finance
126
Total quality management & business excellence
126
Journal of the Academy of Marketing Science
124
Journal of world business : JWB
124
Research in international business and finance
123
Journal of risk and financial management : JRFM
118
International entrepreneurship and management journal
117
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ECONIS (ZBW)
438
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438
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1
Bank restructuring and financial performance : a case study of commercial banks in Vietnam
Duong Tam Thanh Nguyen
;
Nguyen Hoa Quynh
- In:
Journal of Asian finance, economics and business : JAFEB
8
(
2021
)
10
,
pp. 327-339
Persistent link: https://www.econbiz.de/10012671128
Saved in:
2
The contribution of social media value to company's financial performance : empirical evidence from Indonesia
Miqdad, Muhammad
;
Oktaviani, Siska Aprilia
- In:
Journal of Asian finance, economics and business : JAFEB
8
(
2021
)
1
,
pp. 305-315
Persistent link: https://www.econbiz.de/10012692331
Saved in:
3
Currency valuation, export competitiveness, and firm profitability : evidence from Bangladeshi firm-level data
Choi, Sunghee
- In:
Journal of Asian finance, economics and business : JAFEB
8
(
2021
)
1
,
pp. 61-69
Persistent link: https://www.econbiz.de/10012692276
Saved in:
4
Determinants of the small and medium enterprises progress : a case study of SME entrepreneurs in Manado, Indonesia
Pramono, Rudy
;
Sondakh, L. W.
;
Bernarto, Innocentius
; …
- In:
Journal of Asian finance, economics and business : JAFEB
8
(
2021
)
1
,
pp. 881-889
Persistent link: https://www.econbiz.de/10012692585
Saved in:
5
Do environmental performance and environmental management have a direct effect on firm value?
Soedjatmiko, Soedjatmiko
;
Tjahjadi, Bambang
;
Soewarno, …
- In:
Journal of Asian finance, economics and business : JAFEB
8
(
2021
)
1
,
pp. 687-696
Persistent link: https://www.econbiz.de/10012692431
Saved in:
6
The effect of foreign ownership and product market competition on firm performance : empirical evidence from Vietnam
Ha Xuan Thach
;
Tran Thi Thu
- In:
Journal of Asian finance, economics and business : JAFEB
8
(
2021
)
11
,
pp. 79-86
Persistent link: https://www.econbiz.de/10012670987
Saved in:
7
The effect of product knowledge and service quality on customer satisfaction
Al Idrus, Salim
;
Abdussakir, Abdussakir
;
Djakfar, Muhammad
- In:
Journal of Asian finance, economics and business : JAFEB
8
(
2021
)
1
,
pp. 927-938
Persistent link: https://www.econbiz.de/10012692590
Saved in:
8
The effects of customer engagement and brand trust on brand loyalty : a case study of BPJS healthcare participants in Indonesia
Kholis, Noor
;
Ratnawati, Alifah
- In:
Journal of Asian finance, economics and business : JAFEB
8
(
2021
)
11
,
pp. 317-324
Persistent link: https://www.econbiz.de/10012671052
Saved in:
9
The effects of dynamic capabilities, entrepreneurial creativity and ambidextrous innovation on firm's competitiveness
Sijabat, Eduard Alfian Syamsya
;
Nimran, Umar
;
Utami, …
- In:
Journal of Asian finance, economics and business : JAFEB
8
(
2021
)
1
,
pp. 711-721
Persistent link: https://www.econbiz.de/10012692446
Saved in:
10
Element of marketing : SERVQUAL toward patient loyalty in the private hospital sector
Akob, Muhammad
;
Yantahin, Munawar
;
Ilyas, Gunawan Bata
; …
- In:
Journal of Asian finance, economics and business : JAFEB
8
(
2021
)
1
,
pp. 419-430
Persistent link: https://www.econbiz.de/10012692354
Saved in:
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