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~isPartOf:"Journal of Business Ethics"
~isPartOf:"Journal of hospitality marketing & management"
~subject:"Mitarbeiterbindung"
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Mitarbeiterbindung
Customer satisfaction
155
Kundenzufriedenheit
153
Dienstleistungsqualität
98
Service quality
98
Consumer behaviour
95
Konsumentenverhalten
95
Beziehungsmarketing
68
Relationship marketing
68
Hotel industry
63
Hotellerie
63
Job satisfaction
62
Arbeitszufriedenheit
46
Gastronomie
34
Restaurant industry
34
satisfaction
27
Emotion
23
job satisfaction
23
Employee retention
21
Beschwerdemanagement
20
Complaint management
20
service quality
19
Arbeitsverhalten
18
Hospital
18
Krankenhaus
18
Tourism employees
18
Tourismusberufe
18
Work behaviour
18
customer satisfaction
18
Viral marketing
17
Virales Marketing
17
Arbeitskräfte
16
China
16
Workforce
16
Holiday behaviour
14
Urlaubsverhalten
14
Customer service
13
Gastgewerbe
13
Hospitality industry
13
Kundenservice
13
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Undetermined
16
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Article
20
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20
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English
20
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Al-Hawari, Mohd Ahmad
2
Bani-Melhem, Shaker
2
DiPietro, Robin B.
2
Kim, Mi Ran
2
Kim, Peter Beomcheol
2
Knutson, Bonnie J.
2
Prentice, Catherine
2
Quratulain, Samina
2
Abbas, Haidar
1
Aideed, Hassan
1
Bu, Naipeng
1
Bufquin, Diego
1
Cain, Lisa
1
Chan, Sow Hup
1
Chi, Christina Geng-Qing
1
Choi, Laee
1
El-Bayoumi Salem, Islam
1
Elbaz, Ahmed Mohamed
1
Grobelna, Aleksandra
1
Han, Jaebum
1
Hancer, Murat
1
Hassannia, Raheleh
1
Huang, Songshan
1
Im, Jin Young
1
Karatepe, Osman M.
1
Kim, Jongin
1
Kim, Seongseop
1
Kim, Seontaik
1
Kong, Haiyan
1
Kuok, Oi Mei
1
Lee, JungHoon
1
Ma, Erdan
1
Martínez García de Leaniz, Patricia
1
Moreo, Andrew
1
Mousa, Mohamed
1
Ok, Chihyung
1
Okumus, Fevzi
1
Ouyang, Zhe
1
Ozturk, Ahmet Bulent
1
Park, Jeong-Yeol
1
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Published in...
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Journal of Business Ethics
Journal of hospitality marketing & management
International journal of hospitality management
82
The international journal of human resource management
74
Journal of vocational behavior
58
International journal of human resource management
45
International journal of contemporary hospitality management
36
Cogent business & management
32
Employee relations
32
International journal of organizational analysis
32
Journal of business research : JBR
32
Journal of business ethics : JOBE
30
Journal of career development
27
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
27
Journal of managerial psychology
26
Pakistan journal of commerce and social sciences
26
Global business review
24
Journal of business and psychology
24
Human relations
22
Administrative Sciences : open access journal
21
Public personnel management
21
Human resource management
20
Human resource management journal
20
Management research review
20
Leadership & organization development journal
19
The service industries journal
19
Career development international : the journal for executive, consultants, academics and individuals
18
Journal of management & organization : JMO
17
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
17
Personnel review
17
South Asian journal of management : SAJM
17
Vision : the journal of business perspective
17
The journal of management development
16
The journal of applied business research
14
International journal of Indian culture and business management
13
International journal of manpower
13
Journal of Asian finance, economics and business : JAFEB
13
Public management review
13
Journal of personnel psychology
12
Middle East journal of management : MEJM
12
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
12
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ECONIS (ZBW)
20
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1
Well-being, affective commitment and job
satisfaction
: influences on turnover intentions in casual dining employees
DiPietro, Robin B.
;
Moreo, Andrew
;
Cain, Lisa
- In:
Journal of hospitality marketing & management
29
(
2020
)
2
,
pp. 139-163
Persistent link: https://www.econbiz.de/10012256124
Saved in:
2
Does dysfunctional customer behavior really impact the turnover intention of hotel guest-contact employees? : the role of wisdom leadership and job embeddedness
El-Bayoumi Salem, Islam
;
Abbas, Haidar
;
Mousa, Mohamed
; …
- In:
Journal of hospitality marketing & management
32
(
2023
)
2
,
pp. 150-173
Persistent link: https://www.econbiz.de/10013545827
Saved in:
3
Emotional exhaustion and its consequences for hotel service quality : the critical role of workload and supervisor support
Grobelna, Aleksandra
- In:
Journal of hospitality marketing & management
30
(
2021
)
4
,
pp. 395-418
Persistent link: https://www.econbiz.de/10012549261
Saved in:
4
Performance driven outcomes : the case of frontline employees in the hospitality sector
Prentice, Catherine
;
Ma, Erdan
;
Wong, IpKin Anthony
- In:
Journal of hospitality marketing & management
28
(
2019
)
1
,
pp. 101-123
Persistent link: https://www.econbiz.de/10012176580
Saved in:
5
Linking organizational career management with Generation Y employees' organizational identity : the mediating effect of meeting career expectations
Kong, Haiyan
;
Okumus, Fevzi
;
Bu, Naipeng
- In:
Journal of hospitality marketing & management
29
(
2020
)
2
,
pp. 164-181
Persistent link: https://www.econbiz.de/10012256125
Saved in:
6
Does employee resilience exacerbate the effects of abusive supervision? : a study of frontline employees’ self-esteem, turnover intention, and innovative behaviors
Bani-Melhem, Shaker
;
Quratulain, Samina
;
Al-Hawari, …
- In:
Journal of hospitality marketing & management
30
(
2021
)
5
,
pp. 611-629
Persistent link: https://www.econbiz.de/10012549288
Saved in:
7
Does employee engagement mediate the influence of psychological contract breach on pro-environmental behaviors and intent to remain with the organization in the hotel industry?
Karatepe, Osman M.
;
Rezapouraghdam, Hamed
;
Hassannia, …
- In:
Journal of hospitality marketing & management
30
(
2021
)
3
,
pp. 326-353
Persistent link: https://www.econbiz.de/10012513775
Saved in:
8
Effects of social perceptions and organizational commitment on restaurant performance
Bufquin, Diego
;
DiPietro, Robin B.
;
Park, Jeong-Yeol
; …
- In:
Journal of hospitality marketing & management
26
(
2017
)
7
,
pp. 752-769
Persistent link: https://www.econbiz.de/10011784024
Saved in:
9
Customer incivility and frontline employees' revenge intentions : interaction effects of employee empowerment and turnover intentions
Bani-Melhem, Shaker
;
Quratulain, Samina
;
Al-Hawari, …
- In:
Journal of hospitality marketing & management
29
(
2020
)
4
,
pp. 450-470
Persistent link: https://www.econbiz.de/10012256145
Saved in:
10
The effects of employee voice and delight on job
satisfaction
and behaviors : comparison between employee generations
Kim, Mi Ran
;
Knutson, Bonnie J.
;
Choi, Laee
- In:
Journal of hospitality marketing & management
25
(
2016
)
5/6
,
pp. 563-588
Persistent link: https://www.econbiz.de/10011578856
Saved in:
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