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~isPartOf:"Journal of Business Ethics"
~isPartOf:"Journal of retailing"
~subject:"Dienstleistungsqualität"
~subject:"Markenartikel"
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Dienstleistungsqualität
Markenartikel
Consumer behaviour
303
Konsumentenverhalten
303
Einzelhandel
128
Retail trade
128
Beziehungsmarketing
66
Relationship marketing
66
Online retailing
46
Online-Handel
46
Preismanagement
33
Pricing strategy
33
Brand management
32
Markenführung
32
E-commerce
26
Electronic Commerce
26
Distribution channel
25
Retailing
25
Vertriebsweg
25
Sales promotion
23
Verkaufsförderung
23
Customer satisfaction
22
Kundenzufriedenheit
22
Service quality
22
Brand
21
Marketing management
19
Marketingmanagement
19
Brand image
18
Food retailing
18
Internet marketing
18
Ladengestaltung
18
Lebensmitteleinzelhandel
18
Markenimage
18
Online-Marketing
18
Store design
18
Einzelhandelspreis
17
Retail price
17
Experiment
16
Meta-Analyse
16
Meta-analysis
16
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41
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41
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41
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English
41
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Bolton, Lisa E.
2
Grewal, Dhruv
2
Gustafsson, Anders
2
Ma, Yu
2
McColl-Kennedy, Janet R.
2
Patterson, Paul G.
2
Roggeveen, Anne L.
2
Sethuraman, Raj
2
Bachtel, Robert C.
1
Baker, Julie
1
Baldus, Brian
1
Bean, Jonathan
1
Beatty, Sharon E.
1
Blair, Edward A.
1
Blessing, Gerald
1
Blut, Markus
1
Bodur, H. Onur
1
Bolton, Ruth N.
1
Brady, Michael K.
1
Brocato, E. Deanne
1
Brock, Christian
1
Bruckberger, Gianna
1
Calantone, Roger J.
1
Cambra-Fierro, Jesus
1
Carlson, Jamie
1
Caruelle, Delphine
1
Che, Hai
1
Chebat, Jean-Charles
1
Chen, Haipeng
1
Chen, Huan
1
Chen, Yuxin
1
Chiang, Jeongwen
1
Chung, Hwan
1
Dahm, Martin
1
Dass, Mayukh
1
Dekimpe, Marnik G.
1
Deleersnyder, Barbara
1
Desai, Kalpesh Kaushik
1
Desmichel, Perrine
1
Dolbec, Pierre-Yann
1
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Journal of Business Ethics
Journal of retailing
Journal of retailing and consumer services
374
Journal of business research : JBR
329
International journal of hospitality management
214
The journal of brand management : an international journal
186
The journal of product & brand management
173
The journal of services marketing
110
International journal of contemporary hospitality management
88
Psychology & marketing
88
Journal of hospitality marketing & management
87
Asia Pacific journal of marketing and logistics
73
Journal of travel and tourism marketing
70
Services marketing quarterly
69
Cogent business & management
68
European journal of marketing : EJM
67
The service industries journal
66
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
48
Journal of service research : JSR
47
Journal of the Academy of Marketing Science
46
Marketing intelligence & planning
46
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
45
Journal of strategic marketing
42
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
42
Marketing letters : a journal of research in marketing
41
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
40
The journal of consumer marketing
39
Journal of service management
38
Service business
38
Journal of international consumer marketing
37
International journal of consumer studies
36
Journal of fashion marketing and management
35
Journal of marketing communications
35
Tourism management : research, policies, practice
35
International journal of retail & distribution management
34
International journal of retail and distribution management
34
Journal of air transport management
34
Journal of marketing
34
The international journal of bank marketing : IJBM
32
Journal of consumer research : JCR ; an interdisciplinary bimonthly
31
Journal of global marketing
31
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ECONIS (ZBW)
41
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1
Retailing groundedness : how to improve customer experience, brand perceptions, and customer loyalty through feelings of groundedness
Bruckberger, Gianna
;
Fuchs, Christoph
;
Schreier, Martin
; …
- In:
Journal of retailing
99
(
2023
)
4
,
pp. 594-604
Persistent link: https://www.econbiz.de/10014465661
Saved in:
2
The clock is tickin-Or is it? : customer satisfaction response to waiting shorter vs. longer than expected during a service encounter
Caruelle, Delphine
;
Lervik-Olsen, Line
;
Gustafsson, Anders
- In:
Journal of retailing
99
(
2023
)
2
,
pp. 247-264
Persistent link: https://www.econbiz.de/10014321982
Saved in:
3
Adding budget and premium private labels to standard private labels : established empirical generalizations, emerging empirical insights, and future research
Keller, Kristopher Oliver
;
Dekimpe, Marnik G.
; …
- In:
Journal of retailing
98
(
2022
)
1
,
pp. 5-23
Persistent link: https://www.econbiz.de/10013207539
Saved in:
4
Do shoppers choose the same brand on the next trip when facing the same context? : an empirical investigation in FMCG retailing
Koll, Oliver
;
Plank, Andreas
- In:
Journal of retailing
98
(
2022
)
4
,
pp. 576-592
Persistent link: https://www.econbiz.de/10013535711
Saved in:
5
Perceived omnichannel customer experience (OCX) : concept, measurement, and impact
Rahman, Syed Mahmudur
;
Carlson, Jamie
;
Gudergan, Siegfried
- In:
Journal of retailing
98
(
2022
)
4
,
pp. 611-632
Persistent link: https://www.econbiz.de/10013535715
Saved in:
6
Brand presentation order in voice shopping : understanding the effects of sequential product presentation
Halbauer, Ingo
;
Jacob, Saskia
;
Klarmann, Martin
- In:
Journal of retailing
98
(
2022
)
4
,
pp. 759-778
Persistent link: https://www.econbiz.de/10013535726
Saved in:
7
Managing a global retail brand in different markets : meta-analyses of customer responses to service encounters
Bolton, Ruth N.
;
Gustafsson, Anders
;
Tarasi, Crina O.
; …
- In:
Journal of retailing
98
(
2022
)
2
,
pp. 294-314
Persistent link: https://www.econbiz.de/10013364286
Saved in:
8
Uppercase premium effect : the role of brand letter case in brand premiumness
Yu, Yining
;
Zhou, Xinyue
;
Wang, Lei
;
Qiuzhen, Wang
- In:
Journal of retailing
98
(
2022
)
2
,
pp. 335-355
Persistent link: https://www.econbiz.de/10013364290
Saved in:
9
Internal reference price response across store formats
Elshiewy, Ossama
;
Peschel, Anne Odile
- In:
Journal of retailing
98
(
2022
)
3
,
pp. 496-509
Persistent link: https://www.econbiz.de/10013426742
Saved in:
10
Retail price discount depth and perceived quality uncertainty
Zheng, Dan
;
Chen, Yuxin
;
Zhang, Zhe
;
Che, Hai
- In:
Journal of retailing
98
(
2022
)
3
,
pp. 542-557
Persistent link: https://www.econbiz.de/10013426750
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