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Selbstbedienung
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Assessing the self-service technology usage of Y-Generation in airline services
Gures, Nuriye
;
Inan, Hilal
;
Arslan, Seda
- In:
Journal of air transport management
71
(
2018
),
pp. 215-219
Persistent link: https://www.econbiz.de/10011902741
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2
Service fascination : gaining competitive advantage through experiential self-service systems
Zagel, Christian
-
2016
Persistent link: https://www.econbiz.de/10011417735
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3
Kundenbegeisterung durch Serviceinnovationen : eine Analyse am Beispiel technologiebasierter Self-Services
Becker, Florian
-
2015
Persistent link: https://www.econbiz.de/10011422630
Saved in:
4
Fitting facilities to self-service technology usage : evidence from kiosks in Taiwan airport
Ku, Edward C. S.
;
Chen, Chun-der
- In:
Journal of air transport management
32
(
2013
),
pp. 87-94
Persistent link: https://www.econbiz.de/10010127320
Saved in:
5
Determinants of passengers' choice of airline check-in services : a case study of American, Australian, Korean, and Taiwanese passengers
Lu, Jin-long
;
Choi, Jung Kyu
;
Tseng, Wen-chun
- In:
Journal of air transport management
17
(
2011
)
4
,
pp. 249-252
Persistent link: https://www.econbiz.de/10009408983
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