//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of business & economics research"
~subject:"Kundenzufriedenheit"
~subject:"Service quality"
~subject:"complaining behavior"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Complaining behavior"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Kundenzufriedenheit
Service quality
complaining behavior
Beschwerdemanagement
1
Complaining Behavior
1
Complaint management
1
Consumer behaviour
1
Customer satisfaction
1
Dienstleistungsqualität
1
Dienstleistungssektor
1
Dissatisfaction
1
Konsumentenverhalten
1
Loyalty
1
Regret
1
Service
1
Service industry
1
Virtualization
1
more ...
less ...
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
1
Author
All
Cho, Yoon C.
1
Song, Juyeon
1
Published in...
All
Journal of business & economics research
Journal of hospitality marketing & management
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Services marketing quarterly
2
Business horizons
1
Cornell hospitality quarterly : CQ
1
International business and economics research journal
1
International journal of quality & reliability management
1
Investigaciones Europeas de Dirección y Economía de la Empresa (IEDEE)
1
KDI School working paper series
1
The service industries journal
1
more ...
less ...
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The effects of customer dissatisfaction on switching behavior in the service sector
Cho, Yoon C.
;
Song, Juyeon
- In:
Journal of business & economics research
10
(
2012
)
10
,
pp. 579-591
Persistent link: https://www.econbiz.de/10009659212
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->