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~isPartOf:"Journal of business and psychology"
~person:"Anderson, Jennifer S."
~person:"Chenevert, Denis"
~subject:"Verhalten in Organisationen"
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Verhalten in Organisationen
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Employee retention
2
Mitarbeiterbindung
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Employee-customer identification
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Gerechtigkeit
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Social exchange theory
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leader-member exchange
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organizational commitment
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Anderson, Jennifer S.
Chenevert, Denis
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1
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Du, Jing
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Evans, Joel M.
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Lapointe, Émilie
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Picking sides : relational identification as a moderator of service employee reactions to unfair customer treatment
Evans, Joel M.
;
Gilliland, Stephen W.
;
Anderson, Jennifer S.
- In:
Journal of business and psychology
38
(
2023
)
4
,
pp. 743-761
Persistent link: https://www.econbiz.de/10014339177
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2
Social comparisons, self-conceptions, and attributions : assessing the self-related contingencies in leader-member exchange relationships
Lapointe, Émilie
;
Vandenberghe, Christian
;
Ben Ayed, …
- In:
Journal of business and psychology
35
(
2020
)
3
,
pp. 381-402
Persistent link: https://www.econbiz.de/10012226880
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