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~isPartOf:"Journal of business economics : JBE"
~isPartOf:"The journal of services marketing"
~language:"eng"
~subject:"Konsumentenverhalten"
~subject:"Kundenzufriedenheit"
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Search: subject_exact:"Customer integration"
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Konsumentenverhalten
Kundenzufriedenheit
Customer integration
45
Kundenintegration
45
Beziehungsmarketing
31
Relationship marketing
31
Betriebliche Wertschöpfung
18
Value creation
18
Consumer behaviour
15
Dienstleistung
15
Services
15
Co-creation
11
Service-Dominant Logic
11
Service-dominant logic
11
Dienstleistungsqualität
10
Dienstleistungssektor
10
Service industry
10
Service quality
10
Customer satisfaction
9
Customer service
9
Customer value
9
Dienstleistungsmarketing
9
Kundenservice
9
Kundenwert
9
Services marketing
9
Customer engagement
7
Customer participation
7
New product development
7
Produktentwicklung
7
Innovation
6
Social Web
6
Social web
6
Value co-creation
6
Brand management
5
Dienstleistungsmanagement
5
Innovation management
5
Innovationsmanagement
5
Markenführung
5
Service innovation
5
Service management
5
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2
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Article
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1
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Aldas-Manzano, Joaquin
1
Bordian, Mariia
1
Carlini, Joan
1
Chi, Ming
1
Chumpitaz Caceres, Rubén
1
Dong, Beibei
1
Elg, Mattias
1
Engström, Jon
1
Ferreira, Ivani
1
Furrer, Olivier
1
Garry, Tony
1
Gil Saura, Irene
1
Grace, Debra
1
Grealish, Laurie
1
Guo, Lin
1
Hankammer, Stephan
1
Harrigan, Paul
1
Harwood, Tracy
1
Hau Nguyen Le
1
Hendricks, Jennifer
1
Hernández Ortega, Blanca
1
Inanc, Duygu
1
Kim, Soon-Ho
1
Kleer, Robin
1
Koch, Stefan
1
Landry, Mikèle
1
Lee, Seonjeong
1
Lo Iacono, Joseph
1
Lundberg, Erik
1
Martin, Charles L.
1
McLaren-Kennedy, Annette
1
Muir, Rachel
1
Mulcahy, Rory
1
Nguyen, Dung Tien
1
Nilsson, Jonas
1
Parkinson, Joy
1
Piller, Frank T.
1
Plé, Lo͏i͏̈c
1
Schmitz, Gertrud
1
Schuster, Lisa
1
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Journal of business economics : JBE
The journal of services marketing
Journal of retailing and consumer services
56
Journal of business research : JBR
55
International journal of hospitality management
20
Journal of service management
18
The service industries journal
15
Journal of marketing management : MM
13
The journal of product & brand management
13
Journal of strategic marketing
11
Journal of the Academy of Marketing Science
11
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
10
Marketing intelligence & planning
10
Service business
10
Technological forecasting & social change : an international journal
10
Industrial marketing management : the international journal for industrial and high-tech firms
9
International journal of technology marketing : IJTMkt
9
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
9
Journal of marketing
9
Handbook of research on customer engagement
8
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
8
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
8
Journal of internet commerce
8
Tourism management : research, policies, practice
8
International journal of consumer studies
7
International journal of innovation management
7
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
7
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
7
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
7
Research policy : policy, management and economic studies of science, technology and innovation
7
Services marketing quarterly
7
The journal of consumer marketing
7
Cogent business & management
6
International journal of contemporary hospitality management
6
Journal of customer behaviour
6
Journal of hospitality marketing & management
6
Journal of marketing management : JMM ; journal of the Academy of Marketing
6
Journal of service research : JSR
6
Management decision : MD
6
The journal of brand management : an international journal
6
The journal of business & industrial marketing
6
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ECONIS (ZBW)
20
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1
Customer engagement behaviors on physical and virtual engagement platforms
Winell, Erik
;
Nilsson, Jonas
;
Lundberg, Erik
- In:
The journal of services marketing
37
(
2023
)
10
,
pp. 35-50
Persistent link: https://www.econbiz.de/10014473569
Saved in:
2
Transforming health-care service through consumer co-creation : directions for service design
Carlini, Joan
;
Muir, Rachel
;
McLaren-Kennedy, Annette
; …
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 326-343
Persistent link: https://www.econbiz.de/10014515638
Saved in:
3
Sustainability nudges in the context of customer co-design for consumer electronics
Hankammer, Stephan
;
Kleer, Robin
;
Piller, Frank T.
- In:
Journal of business economics : JBE
91
(
2021
)
6
,
pp. 897-933
Persistent link: https://www.econbiz.de/10012617782
Saved in:
4
Well-being co-creation in service ecosystems : a systematic literature review
Landry, Mikèle
;
Furrer, Olivier
- In:
The journal of services marketing
37
(
2023
)
7
,
pp. 862-882
Persistent link: https://www.econbiz.de/10014333403
Saved in:
5
Which loyalty program do customers prefer : a coalition program or a single-firm program?
Shirai, Miyuri
- In:
The journal of services marketing
37
(
2023
)
5
,
pp. 563-573
Persistent link: https://www.econbiz.de/10014276931
Saved in:
6
Exploring service employees' involvement in value co-creation : dimensions, antecedents and consequences
Xu, Hangjun
;
Tang, Chuanyi
;
Guo, Lin
- In:
The journal of services marketing
37
(
2023
)
5
,
pp. 650-670
Persistent link: https://www.econbiz.de/10014276940
Saved in:
7
The impact of value co-creation in sustainable services : understanding generational differences
Bordian, Mariia
;
Gil Saura, Irene
;
Šerić, Maja
- In:
The journal of services marketing
37
(
2023
)
2
,
pp. 155-167
Persistent link: https://www.econbiz.de/10013542917
Saved in:
8
Customer engagement in online service brand communities
Chi, Ming
;
Harrigan, Paul
;
Xu, Yongshun
- In:
The journal of services marketing
36
(
2022
)
2
,
pp. 201-216
Persistent link: https://www.econbiz.de/10013407472
Saved in:
9
Relational cohesion between users and smart voice assistants
Hernández Ortega, Blanca
;
Aldas-Manzano, Joaquin
; …
- In:
The journal of services marketing
36
(
2022
)
5
,
pp. 725-740
Persistent link: https://www.econbiz.de/10013407596
Saved in:
10
Value co-creation in services for animal companions
Hendricks, Jennifer
;
Schmitz, Gertrud
- In:
The journal of services marketing
36
(
2022
)
6
,
pp. 831-845
Persistent link: https://www.econbiz.de/10013407607
Saved in:
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