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~isPartOf:"Journal of business research : JBR"
~isPartOf:"Management decision : MD"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Service-Dominant Logic
34
Service-dominant logic
34
Betriebliche Wertschöpfung
21
Value creation
21
Customer integration
16
Kundenintegration
16
Value co-creation
15
Marketing theory
12
Marketingtheorie
12
Beziehungsmarketing
8
Customer value
8
Kundenwert
8
Relationship marketing
8
Dienstleistung
6
Innovation
6
Services
6
Business network
5
Resource integration
5
Unternehmensnetzwerk
5
Brand management
4
Consumer behaviour
4
Innovation management
4
Innovationsmanagement
4
Institutional economics
4
Institutionenökonomik
4
Konsumentenverhalten
4
Markenführung
4
Service ecosystem
4
Service ecosystems
4
Brand image
3
Dienstleistungsinnovation
3
Dienstleistungsmarketing
3
Dienstleistungssektor
3
Digitalisierung
3
Digitization
3
E-commerce
3
Electronic Commerce
3
Institutional infrastructure
3
Institutionelle Infrastruktur
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Andreu, Luisa
1
Cervera, Amparo
1
Chaney, Damien
1
Cossío-Silva, Francisco J.
1
Lunardo, Renaud
1
Navarro, Susana
1
Revilla-Camacho, María Ángeles
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Roux, Dominique
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Journal of business research : JBR
Management decision : MD
Journal of service management
6
Public management review
5
Australasian marketing journal
3
Journal of service research : JSR
3
The TQM journal : the international review of organizational improvement
3
The journal of services marketing
3
The service industries journal
3
International journal of contemporary hospitality management
2
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
2
Marketing theory
2
Die Betriebswirtschaft : DBW
1
EuroMed journal of business
1
European management journal
1
Handbook of research on customer engagement
1
Health marketing quarterly
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International journal of electronic business
1
International journal of event and festival management
1
International journal of hospitality management
1
International journal of internet marketing and advertising : IJIMA
1
International journal of productivity and quality management : IJPQM
1
International journal of retail & distribution management
1
International journal of services and operations management
1
International journal of sports marketing & sponsorship
1
Journal of business logistics
1
Journal of consumer marketing
1
Journal of financial services marketing : JFSM
1
Journal of hospitality and tourism insights
1
Journal of marketing for higher education
1
Journal of marketing management : MM
1
Journal of nonprofit & public sector marketing
1
Journal of service research
1
Journal of service theory and practice : JSTP
1
Journal of the Academy of Marketing Science
1
Journal of travel and tourism marketing
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Latin American business review
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Marketing : ZFP ; journal of research and management
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ECONIS (ZBW)
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1
The evoking power of servicescapes : consumers' inferences of manipulative intent following service environment-driven evocations
Lunardo, Renaud
;
Roux, Dominique
;
Chaney, Damien
- In:
Journal of business research : JBR
69
(
2016
)
12
,
pp. 6097-6105
Persistent link: https://www.econbiz.de/10011597718
Saved in:
2
Value co-creation among hotels and disabled customers : an exploratory study
Navarro, Susana
;
Andreu, Luisa
;
Cervera, Amparo
- In:
Journal of business research : JBR
67
(
2014
)
5
,
pp. 813-818
Persistent link: https://www.econbiz.de/10010363297
Saved in:
3
The value co-creation process as a determinant of customer satisfaction
Vega-Vazquez, Manuela
;
Revilla-Camacho, María Ángeles
; …
- In:
Management decision : MD
51
(
2013
)
10
,
pp. 1945-1953
Persistent link: https://www.econbiz.de/10010198589
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