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~isPartOf:"Journal of business research : JBR"
~isPartOf:"Service business"
~person:"Sheehan, Ben"
~type_genre:"Aufsatz in Zeitschrift"
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Customer service chatbots : anthromorphism and adoption
Sheehan, Ben
;
Jin, Hyun Seung
;
Gottlieb, Udo
- In:
Journal of business research : JBR
115
(
2020
),
pp. 14-24
Persistent link: https://www.econbiz.de/10012270802
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