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~isPartOf:"Journal of business research : JBR"
~language:"eng"
~person:"Dhir, Amandeep"
~person:"Prentice, Catherine"
~subject:"Dienstleistungsqualität"
~type_genre:"Article in journal"
~type_genre:"Conference Paper"
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Dienstleistungsqualität
Consumer behaviour
6
Gambling
6
Glücksspiel
6
Konsumentenverhalten
6
Service quality
5
Customer satisfaction
4
Kundenzufriedenheit
4
Beziehungsmarketing
3
Bibliometrics
3
Bibliometrie
3
Relationship marketing
3
Social Web
3
Social web
3
Systematic literature review
3
Alcohol consumption
2
Alkoholkonsum
2
Arbeitsverhalten
2
Confidence
2
Coronavirus
2
Customer loyalty
2
Customer retention
2
Entrepreneurship
2
Entrepreneurship approach
2
Food
2
Food consumption
2
Food delivery apps (FDAs)
2
Gastronomie
2
Higher education institution
2
Hochschule
2
Innovation
2
Innovation management
2
Innovationsmanagement
2
Job performance
2
Kundenbindung
2
Lebensmittel
2
Lebensmittelkonsum
2
Motivation
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Nachhaltige Entwicklung
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Personality psychology
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Dhir, Amandeep
Prentice, Catherine
Balaji, M. S.
5
Chebat, Jean-Charles
5
Gustafsson, Anders
4
Mattila, Anna S.
4
McColl-Kennedy, Janet R.
4
Arnold, Todd J.
3
De Keyser, Arne
3
Gallan, Andrew S.
3
Laroche, Michel
3
Witell, Lars
3
Alamanos, Eleftherios
2
Alden, Dana
2
Ali, Faizan
2
Arsenovic, Jasenko
2
Babin, Barry J.
2
Bachrach, Daniel G.
2
Baker, Thomas L.
2
Barnes, Donald C.
2
Benedicktus, Ray L.
2
Biggemann, Sergio
2
Bogicevic, Vanja
2
Borges, Adilson
2
Chen, Qimei
2
Choi, Sunmee
2
Collier, Joel E.
2
Devlin, James
2
Ellinger, Alexander E.
2
Ellinger, Andrea D.
2
Elmadağ Baş, Ayşe Banu
2
Folse, Judith Anne Garretson
2
Giebelhausen, Michael
2
Gruber, Thorsten
2
Grégoire, Yany
2
Gäthke, Jana
2
Ha, Sejin
2
He, Yi
2
Holmqvist, Jonas
2
Huang, Minxue
2
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Journal of business research : JBR
Journal of retailing and consumer services
11
International journal of hospitality management
5
Journal of hospitality marketing & management
3
International journal of contemporary hospitality management
2
Psychology & marketing
2
Services marketing quarterly
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of strategic marketing
1
Journal of vacation marketing
1
The journal of business & industrial marketing
1
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ECONIS (ZBW)
5
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1
The effect of the valence of forgiveness to service recovery strategies and service outcomes in food delivery apps
Kaur, Puneet
;
Talwar, Shalini
;
Islam, Nazrul
;
Salo, Jari
; …
- In:
Journal of business research : JBR
147
(
2022
),
pp. 142-157
Persistent link: https://www.econbiz.de/10013271481
Saved in:
2
Transformative quality in Higher Education Institutions (HEIs) : conceptualisation, scale development and validation
Gill, Seerat Kaur
;
Dhir, Amandeep
;
Singh, Gurparkash
; …
- In:
Journal of business research : JBR
138
(
2022
),
pp. 275-286
Persistent link: https://www.econbiz.de/10013197829
Saved in:
3
Multilevel environment induced impulsive gambling
Wong, IpKin Anthony
;
Prentice, Catherine
- In:
Journal of business research : JBR
68
(
2015
)
10
,
pp. 2102-2108
Persistent link: https://www.econbiz.de/10011373144
Saved in:
4
Who stays, who walks, and why in high-intensity service contexts
Prentice, Catherine
- In:
Journal of business research : JBR
67
(
2014
)
4
,
pp. 608-614
Persistent link: https://www.econbiz.de/10010363447
Saved in:
5
Impacts of personality, emotional intelligence and adaptiveness on service performance of casino hosts : a hierarchical approach
Prentice, Catherine
;
King, Brian
- In:
Journal of business research : JBR
66
(
2013
)
9
,
pp. 1637-1643
Persistent link: https://www.econbiz.de/10009757003
Saved in:
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