Impacts of personality, emotional intelligence and adaptiveness on service performance of casino hosts : a hierarchical approach
Year of publication: |
2013
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Authors: | Prentice, Catherine ; King, Brian |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 66.2013, 9, p. 1637-1643
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Subject: | Glücksspiel | Gambling | Dienstleistungsqualität | Service quality | Intelligenz | Intelligence | Persönlichkeitspsychologie | Personality psychology | Strukturgleichungsmodell | Structural equation model |
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