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~isPartOf:"Journal of business research : JBR"
~language:"eng"
~subject:"Customer satisfaction"
~subject:"KMU"
~type_genre:"Article in journal"
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Customer satisfaction
KMU
Consumer behaviour
1,892
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1,892
Innovation
824
Firm performance
683
Unternehmenserfolg
681
Relationship marketing
623
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621
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584
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Adomako, Samuel
8
Chebat, Jean-Charles
6
Kraus, Sascha
6
Balaji, M. S.
5
Boso, Nathaniel
5
Hultman, Magnus
5
Sharma, Piyush
5
Wincent, Joakim
5
Amankwah-Amoah, Joseph
4
Barnes, Donald C.
4
Gallan, Andrew S.
4
Gustafsson, Anders
4
Martin, Drew
4
McColl-Kennedy, Janet R.
4
McDowell, William C.
4
Oghazi, Pejvak
4
Adeola, Ogechi
3
Ahsan, Mujtaba
3
Collier, Joel E.
3
De Keyser, Arne
3
Díaz-Chao, Ángel
3
Felício, J. Augusto
3
Geho, Patrick R.
3
Islam, Nazrul
3
Jafari-Sadeghi, Vahid
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Javalgi, Rajshekhar G.
3
Johnston, Wesley J.
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Khan, Zaheer
3
Krishen, Anjala S.
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Malik, Ashish
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Martin, Silvia L.
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Morgan, Todd
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Núñez-Pomar, Juan
3
Parida, Vinit
3
Prado-Gascó, Vicente
3
Prayag, Girish
3
Prentice, Catherine
3
Rana, Nripendra P.
3
Story, Vicky M.
3
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Journal of business research : JBR
Small business economics : an entrepreneurship journal
590
Journal of retailing and consumer services
439
International journal of hospitality management
394
International journal of entrepreneurship and small business
321
Journal of small business and enterprise development
275
Cogent business & management
236
The service industries journal
214
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
199
International small business journal : researching entrepreneurship
197
Journal of small business management : JSBM ; a joint publ. 4 times a year of the International Council for Small Business and the West Virginia University Bureau of Business Research
195
The journal of services marketing
195
Tourism management : research, policies, practice
195
Journal of travel and tourism marketing
164
Technological forecasting & social change : an international journal
159
Journal of hospitality marketing & management
158
Industrial marketing management : the international journal for industrial and high-tech firms
154
International journal of contemporary hospitality management
149
Small business economics : an international journal
142
International journal of business and globalisation : IJBG
136
International journal of productivity and quality management : IJPQM
131
International business review : the official journal of the European International Business Academy
129
International journal of globalisation and small business : IJGSB
120
Journal of Asian finance, economics and business : JAFEB
118
International entrepreneurship and management journal
117
International journal of business information systems : IJBIS
116
European research studies
115
Journal of open innovation : technology, market, and complexity
112
International journal of innovation management
108
Journal of international entrepreneurship
108
The TQM journal : the international review of organizational improvement
108
The journal of business & industrial marketing
107
Journal of small business and entrepreneurship : JSBE ; the journal of the Canadian Council for Small Business and Entrepreneurship
103
Technovation : the international journal of technological innovation, entrepreneurship and technology management
102
Services marketing quarterly
101
Asia Pacific journal of marketing and logistics
100
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
100
Journal of strategic marketing
98
International journal of management & enterprise development : IJMED
97
Service business
92
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ECONIS (ZBW)
582
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1
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1
A goal-driven framework for compliance-dependent services : pathways to customer satisfaction and well-being
Tang, Chuanyi
;
Guo, Lin
;
Gruen, Thomas
- In:
Journal of business research : JBR
177
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014551048
Saved in:
2
Adaptive distributed leadership and circular economy adoption by emerging SMEs
Soni, Vivek
;
Gnekpe, Christian
;
Roux, Mélanie
;
Anand, …
- In:
Journal of business research : JBR
156
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013534256
Saved in:
3
The base-of- the-pyramid orientation and export performance of Vietnamese small and medium enterprises
Nguyen Phong Nguyen
;
Adomako, Samuel
;
Ahsan, Mujtaba
- In:
Journal of business research : JBR
154
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013468680
Saved in:
4
Bricolage as an effective tool for the survival of owner-managed SMEs during crises
Baier-Fuentes, Hugo
;
Andrade-Valbuena, Nelson A.
; …
- In:
Journal of business research : JBR
157
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014229552
Saved in:
5
Business advisory services and innovation during crises : evidence from small businesses in Chile
Acevedo, Juan
;
Diaz-Molina, Iván
;
Johan, Sofia Atiqah
; …
- In:
Journal of business research : JBR
168
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014434797
Saved in:
6
Business-community relations under COVID-19 : a study of micro and small firms
Bressan, Alessandro
;
Alonso, Abel Duarte
;
Oanh Thi Kim Vu
- In:
Journal of business research : JBR
155
(
2023
)
1
,
pp. 1-
Persistent link: https://www.econbiz.de/10013490774
Saved in:
7
Classification of reviews of e-healthcare services to improve patient satisfaction : insights from an emerging economy
Dhakate, Nikhil
;
Joshi, Rohit
- In:
Journal of business research : JBR
164
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014304055
Saved in:
8
Collaboration strategies and SME innovation performance
Audretsch, David B.
;
Belitski, Maksim
;
Caiazza, Rosa
; …
- In:
Journal of business research : JBR
164
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014304113
Saved in:
9
Coping, rumination, and electronic word-of-mouth : segmenting consumer responses to service failure via fuzzy clustering
Gonnon, Martin
;
Taheri, Babak
;
Disegna, Marta
;
Prayag, …
- In:
Journal of business research : JBR
166
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014380316
Saved in:
10
Credit rationing prevalence for Eurozone firms
Kallandranis, Christos
;
Anastasiou, Dimitrios
;
Drakos, …
- In:
Journal of business research : JBR
158
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014280356
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