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~isPartOf:"Journal of business research : JBR"
~person:"Agnihotri, Raj"
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Agnihotri, Raj
Filieri, Raffaele
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Journal of business research : JBR
Industrial marketing management : the international journal for industrial and high-tech firms
10
Decision sciences
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Journal of business logistics
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Journal of personal selling & sales management
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Journal of the Academy of Marketing Science
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The journal of personal selling & sales management : JPSSM
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ECONIS (ZBW)
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Examining the role of sales-based CRM technology and social media use on post-sale service behaviors in India
Agnihotri, Raj
;
Trainor, Kevin J.
;
Itani, Omar S.
; …
- In:
Journal of business research : JBR
81
(
2017
),
pp. 144-154
Persistent link: https://www.econbiz.de/10011771648
Saved in:
2
Social media technology usage and customer relationship performance : a capabilities-based examination of social CRM
Trainor, Kevin J.
;
Andzulis, James
;
Rapp, Adam
; …
- In:
Journal of business research : JBR
67
(
2014
)
6
,
pp. 1201-1208
Persistent link: https://www.econbiz.de/10010365151
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