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~isPartOf:"Journal of business research : JBR"
~person:"Klaus, Philipp"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Customer experience
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Klaus, Philipp
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Journal of business research : JBR
The journal of services marketing
5
European journal of marketing
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International journal of market research
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Journal of retailing and consumer services
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Journal of service management
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Journal of service research
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Technological forecasting & social change : an international journal
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Measuring customer
experience
quality : the EXQ scale revisited
Kuppelwieser, Volker
;
Klaus, Philipp
- In:
Journal of business research : JBR
126
(
2021
),
pp. 624-633
Persistent link: https://www.econbiz.de/10012494329
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