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~isPartOf:"Journal of business research : JBR"
~person:"Sharma, Piyush"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Innovation
7
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5
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Sharma, Piyush
Balaji, M. S.
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Chebat, Jean-Charles
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Journal of business research : JBR
The journal of services marketing
7
Journal of retailing and consumer services
2
Journal of service management
2
A Research Agenda for Service Marketing
1
Branding and sustainable competitive advantage : building virtual presence
1
Journal of service research : JSR
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Customer engagement and relationships in multi-actor service ecosystems
Sharma, Piyush
;
Jain, Kokil
;
Kingshott, Russel P. J.
; …
- In:
Journal of business research : JBR
121
(
2020
),
pp. 487-494
Persistent link: https://www.econbiz.de/10012417370
Saved in:
2
Demystifying the impact of customer participation on citizenship behaviors through interpersonal attraction and its contingencies
Chan, Kimmy Wa
;
Gong, Taeshik
;
Sharma, Piyush
;
Chu, Candace
- In:
Journal of business research : JBR
150
(
2022
),
pp. 297-310
Persistent link: https://www.econbiz.de/10013365716
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