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~isPartOf:"Journal of contemporary management : JMC"
~subject:"Bank"
~subject:"Service quality"
~type_genre:"Article in journal"
~type_genre:"Aufsatz im Buch"
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Journal of contemporary management : JMC
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Business and management issues in the global and digital era : Indonesian perspectives
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GITAM journal of management : a quarterly publication of GITAM Institute of Management
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Grundlagen des After Sales Marketing
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Handbook of research on intelligent techniques and modeling applications in marketing analytics
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Applying the ServQual model to improve customer retention at peoples' bank of Namibia
Mensah, Samuel N-A
;
Moongela, Hilma
- In:
Journal of contemporary management : JMC
8
(
2017
)
4
,
pp. 69-80
Persistent link: https://www.econbiz.de/10011798765
Saved in:
2
Applying the ServQual model to improve customer retention at peoples' bank of Namibia
Mensah, Samuel N-A
;
Moongela, Hilma
- In:
Journal of contemporary management : JMC
7
(
2017
)
2
,
pp. 92-103
Persistent link: https://www.econbiz.de/10011775357
Saved in:
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