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~isPartOf:"Journal of customer behaviour"
~person:"Brown, Stephen"
~person:"Menon, Balakrishnan"
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Consumer behaviour
4
Konsumentenverhalten
4
Beziehungsmarketing
2
Customer satisfaction
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Dienstleistungsqualität
2
E-commerce
2
Electronic Commerce
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Kundenzufriedenheit
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Brown, Stephen
Menon, Balakrishnan
Pentina, Iryna
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Baker, Michael John
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Baron, Steve
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Bertoldi, Bernardo
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Giachino, Chiara
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Khare, Arpita
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Palmer, Adrian
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Shareef, Mahmud Akhter
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Journal of customer behaviour
Marketing theory
2
Journal of business research : JBR
1
Journal of consumer behaviour : an international research review
1
Journal of consumer research : JCR ; an interdisciplinary bimonthly
1
Journal of marketing management : JMM ; journal of the Academy of Marketing
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Metamorphosis : a journal of management research
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Research in consumer behavior
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ECONIS (ZBW)
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1
Determinant factors influencing customer usage intentions regarding online services in the road transportation industry
Menon, Balakrishnan
- In:
Journal of customer behaviour
18
(
2019
)
2
,
pp. 131-150
Persistent link: https://www.econbiz.de/10012257458
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2
The influence of e-relationship quality and e-service quality on customer loyalty in the context of Flipkart online retailer services
Menon, Balakrishnan
- In:
Journal of customer behaviour
17
(
2018
)
1/2
,
pp. 121-137
Persistent link: https://www.econbiz.de/10011936177
Saved in:
3
Animal house : brand mascots, mascot brands and more besides
Brown, Stephen
- In:
Journal of customer behaviour
13
(
2014
)
2
,
pp. 77-92
Persistent link: https://www.econbiz.de/10010415669
Saved in:
4
How to win sales and influence customers : a black swan story
Brown, Stephen
- In:
Journal of customer behaviour
7
(
2008
)
1
,
pp. 7-17
Persistent link: https://www.econbiz.de/10003721683
Saved in:
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