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~isPartOf:"Journal of financial services marketing : JFSM"
~person:"Ansell, Jake"
~person:"Brun, Isabelle"
~type_genre:"Aufsatz in Zeitschrift"
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Ansell, Jake
Brun, Isabelle
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Journal of financial services marketing : JFSM
The international journal of bank marketing : IJBM
2
European journal of marketing : EJM
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
The service industries journal
1
Tourism management perspectives : TMP
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ECONIS (ZBW)
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Towards a better understanding of mobile banking : the impact of customer experience on trust and commitment
Rajaobelina, Lova
;
Brun, Isabelle
;
Tep, Sandrine Prom
; …
- In:
Journal of financial services marketing : JFSM
23
(
2018
)
3/4
,
pp. 141-152
Persistent link: https://www.econbiz.de/10011975268
Saved in:
2
Impact of website characteristics on relationship quality : a comparison of banks financial cooperatives
Brun, Isabelle
;
Rajaobelina, Lova
;
Ricard, Line
; …
- In:
Journal of financial services marketing : JFSM
22
(
2017
)
4
,
pp. 141-149
Persistent link: https://www.econbiz.de/10011815903
Saved in:
3
An approach for the identification of cross-sell and up-sell opportunities using a financial services customer database
Salazar, Maria Teresa
;
Harrison, Tina
;
Ansell, Jake
- In:
Journal of financial services marketing : JFSM
12
(
2007/08
)
2
,
pp. 115-131
Persistent link: https://www.econbiz.de/10003697760
Saved in:
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