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~isPartOf:"Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education"
~isPartOf:"SpringerLink / Bücher"
~subject:"Dienstleistung"
~subject:"Konsumentenverhalten"
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Dienstleistung
Konsumentenverhalten
Beziehungsmarketing
323
Relationship marketing
323
Deutschland
94
Germany
94
Consumer behaviour
86
Kundenmanagement
85
Kundenzufriedenheit
49
Customer satisfaction
48
Theorie
45
Theory
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Kundenbindung
42
Brand management
37
Kundenorientierung
37
Markenführung
37
Dienstleistungsqualität
36
Service quality
36
Beziehungsmanagement
29
Kundenintegration
27
Customer integration
26
Kundenwert
23
Unternehmen
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Marketing management
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Marketingmanagement
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Brand image
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Markenimage
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Customer value
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Lieferantenmanagement
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Marketing
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Supplier relationship management
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Markenpolitik
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Online-Marketing
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Hotel industry
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3
Raab, Carola
3
Swoboda, Bernhard
3
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2
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2
Kumar, V.
2
Lee, Seonjeong
2
Miao, Li
2
Schramm-Klein, Hanna
2
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2
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2
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1
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Cai, Ruiying
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Cham Tat Huei
1
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1
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1
Chi, Christina Geng-Qing
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
SpringerLink / Bücher
Journal of retailing and consumer services
463
Journal of business research : JBR
341
International journal of hospitality management
165
The journal of services marketing
128
The journal of product & brand management
97
Journal of the Academy of Marketing Science
78
The journal of brand management : an international journal
77
Psychology & marketing
74
Cogent business & management
72
Journal of hospitality marketing & management
72
International journal of contemporary hospitality management
69
Asia Pacific journal of marketing and logistics
68
Journal of retailing
68
Journal of service management
67
Journal of travel and tourism marketing
66
The service industries journal
66
Industrial marketing management : the international journal for industrial and high-tech firms
61
Journal of strategic marketing
60
Journal of service research : JSR
55
European journal of marketing : EJM
52
Journal of marketing
52
Marketing intelligence & planning
51
Services marketing quarterly
49
Tourism management : research, policies, practice
49
International journal of retail & distribution management
48
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
46
The international review of retail, distribution and consumer research
46
International journal of internet marketing and advertising : IJIMA
44
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
44
International journal of retail and distribution management
42
Service business
42
The international journal of bank marketing : IJBM
42
International journal of electronic marketing and retailing : IJEMR
38
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
38
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
37
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
36
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
35
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
33
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ECONIS (ZBW)
96
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1
Marketing a destination brand image to Muslim tourists : does accessibility to cultural needs matter in developing brand loyalty?
Wisker, Zazli Lily
;
Kadirov, Djavlonbek
;
Nizar, Jithin
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
1
,
pp. 84-105
Persistent link: https://www.econbiz.de/10014229970
Saved in:
2
The role of cultural differences in customer retention : evidence from the high-contact service industry
Fam, Kim Shyan
;
Boon Liat Cheng
;
Cham Tat Huei
;
Yi, …
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
1
,
pp. 257-288
Persistent link: https://www.econbiz.de/10014230003
Saved in:
3
Moderating effect of trust on customer return intention formation in peer-to-peer sharing accommodation
Ye, Shun
;
Chen, Siyu
;
Paek, Soyon
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
2
,
pp. 328-353
Persistent link: https://www.econbiz.de/10014230017
Saved in:
4
Enhancing hotel guest corporate social responsibility-advocacy behaviors through hedonic benefits
Chomvilailuk, Rojanasak
;
Butcher, Ken
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
2
,
pp. 375-394
Persistent link: https://www.econbiz.de/10014230022
Saved in:
5
Perceived authenticity and place attachment : new findings from Chinese world heritage sites
Yi, Xiaoli
;
Fu, Xiaoxiao
;
So, Kevin Kam Fung
;
Zheng, Chunhui
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
5
,
pp. 800-826
Persistent link: https://www.econbiz.de/10014292005
Saved in:
6
The influence of childhood engagement in the context of hospitality service failure evaluation
Papen, Marie-Christin
;
Siems, Florian
;
Kunz, Werner H.
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
2
,
pp. 403-425
Persistent link: https://www.econbiz.de/10012201438
Saved in:
7
The effect of smart shopper self-perceptions on word-of-mouth behaviors in the loyalty reward program context
Hwang, Yoo Hee
;
Mattila, Anna S.
- In:
Journal of hospitality & tourism research : JHTR ; the …
46
(
2022
)
2
,
pp. 243-266
Persistent link: https://www.econbiz.de/10012800229
Saved in:
8
Applying expanded servicescape to the hotel industry
Lee, Seonjeong
;
Chuang, Ning-Kuang
- In:
Journal of hospitality & tourism research : JHTR ; the …
46
(
2022
)
4
,
pp. 771-796
Persistent link: https://www.econbiz.de/10013171233
Saved in:
9
Assessing the impact of brand equity and demographic characteristics on brand loyalty : the mediating role played by customer experience in United Arab Emirates' hotel industry
Nuseir, Mohammed T.
- In:
Journal of hospitality & tourism research : JHTR ; the …
46
(
2022
)
5
,
pp. 905-922
Persistent link: https://www.econbiz.de/10013257065
Saved in:
10
Hierarchal formation of trust on peer-to-peer lodging platforms
Luo, Yi
;
Tang, Liang
;
Kim, Eojina
;
Wang, Xi
- In:
Journal of hospitality & tourism research : JHTR ; the …
46
(
2022
)
7
,
pp. 1384-1410
Persistent link: https://www.econbiz.de/10013387405
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