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~isPartOf:"Journal of hospitality and tourism insights"
~isPartOf:"Journal of retailing and consumer services"
~subject:"Hotel industry"
~subject:"Markenimage"
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Hotel industry
Markenimage
Dienstleistungsqualität
360
Service quality
360
Consumer behaviour
248
Konsumentenverhalten
248
Customer satisfaction
232
Kundenzufriedenheit
232
Beziehungsmarketing
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Relationship marketing
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Retail trade
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40
Complaint management
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Qualitätsmanagement
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Prentice, Catherine
2
Wang, Xuequn
2
Agyapong, Kingsley
1
Ahmed, Zeeshan
1
Akel, Gökhan
1
Aksu, Akın
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Anbumathi,, Rajendiran
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1
Fazal-e-Hasan, Syed
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1
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Journal of hospitality and tourism insights
Journal of retailing and consumer services
International journal of hospitality management
137
International journal of contemporary hospitality management
54
Journal of hospitality marketing & management
53
Tourism management : research, policies, practice
40
Journal of travel and tourism marketing
35
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
19
The service industries journal
19
Journal of business research : JBR
16
Tourism management perspectives : TMP
15
The journal of services marketing
11
Tourism analysis : an interdisciplinary tourism & hospitality journal
10
Tourism economics : the business and finance of tourism and recreation
10
Journal for global business advancement : JGBA
9
Services marketing quarterly
9
Cogent business & management
8
Enlightening tourism : ET ; a pathmaking journal
7
International journal of leisure and tourism marketing : IJLTM
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
Administrative Sciences : open access journal
6
Asia Pacific journal of marketing and logistics
6
Global business and finance review
6
International journal of services and operations management
6
International journal of services, economics and management
6
Journal of vacation marketing : an international journal
6
Tourism and hospitality research : the surrey quarterly review
6
European research studies
5
International journal of quality & reliability management
5
Journal of Islamic marketing
5
Journal of vacation marketing
5
Service business
5
The Cornell hospitality quarterly
5
Total quality management & business excellence
5
Tourism and hospitality research : THR
5
Tourism review : the official journal of the AIEST
5
Acta Universitatis Danubius / Oeconomica
4
Amfiteatru economic : an economic and business research periodical
4
International journal of business and economics
4
International journal of productivity and quality management : IJPQM
4
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ECONIS (ZBW)
33
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1
Integrated banking channel service quality (IBCSQ) : role of IBCSQ for building consumers' relationship quality and brand equity
Sreejesh, S.
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014460872
Saved in:
2
An examination of value co-creation drivers in Ghana's hotel setting : a micro-level approach
Yeboah, Dora
;
Ibrahim, Masud
;
Agyapong, Kingsley
- In:
Journal of hospitality and tourism insights
6
(
2023
)
5
,
pp. 1840-1859
Persistent link: https://www.econbiz.de/10014445456
Saved in:
3
Revealing the factors of re-patronage intention : true behavioral insights in hotel customers
Badar, Sarah (Imran)
;
Waheed, Ajmal
- In:
Journal of hospitality and tourism insights
6
(
2023
)
5
,
pp. 2317-2338
Persistent link: https://www.econbiz.de/10014446372
Saved in:
4
Theme park hotel experience, experiential satisfaction and behavioral intention : examination of visitors' experiences
Akel, Gökhan
;
Çakır, Engin
- In:
Journal of hospitality and tourism insights
6
(
2023
)
3
,
pp. 1419-1440
Persistent link: https://www.econbiz.de/10014364022
Saved in:
5
Customer experience management in capsule hotels : a content analysis of guest online review
Olorunsola, Victor Oluwafemi
;
Saydam, Mehmet Bahri
; …
- In:
Journal of hospitality and tourism insights
6
(
2023
)
5
,
pp. 2462-2483
Persistent link: https://www.econbiz.de/10014446445
Saved in:
6
Evaluating the role of technology and non-technology factors influencing brand love in online food delivery services
Anbumathi,, Rajendiran
;
Dorai, Sriram
;
Palaniappan, Umayal
- In:
Journal of retailing and consumer services
71
(
2023
),
pp. 1-17
Persistent link: https://www.econbiz.de/10014259296
Saved in:
7
The effect of a hotel's star-rating-based expectations of safety from the pandemic on during-stay experiences
Veenus Tiwari
;
Mishra, Abhishek
- In:
Journal of retailing and consumer services
71
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014261167
Saved in:
8
Inspiring winery experiences to benefit destination branding? : insights from wine tourists at Yantai, China
Lee, Kyuho
;
Kladou, Stella
;
Usakli, Ahmet
;
Shi, Yunxia
- In:
Journal of hospitality and tourism insights
5
(
2022
)
1
,
pp. 116-137
Persistent link: https://www.econbiz.de/10012879053
Saved in:
9
Importance of offline service quality in building loyalty of OC service brand
Park, Joonyong
;
Kim, Renee B.
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-8
Persistent link: https://www.econbiz.de/10013169688
Saved in:
10
More than a mere cup of coffee : when perceived luxuriousness triggers Chinese customers' perceptions of quality and self-congruity
Li, Rong
;
Laroche, Michel
;
Richard, Marie-Odile
;
Cui, Xinyu
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013209484
Saved in:
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