//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Journal of marketing management : MM"
~subject:"Beziehungsmarketing"
~subject:"United Kingdom"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Love"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
United Kingdom
Emotion
79
Consumer behaviour
52
Konsumentenverhalten
52
Customer satisfaction
24
Kundenzufriedenheit
24
Dienstleistungsqualität
16
Service quality
16
Hotel industry
14
Hotellerie
14
Relationship marketing
14
emotions
11
Gastronomie
9
Restaurant industry
9
Arbeitszufriedenheit
8
Job satisfaction
8
Advertising effects
7
Social Web
7
Social web
7
Werbewirkung
7
Anthropologie
6
Anthropology
6
Viral marketing
6
Virales Marketing
6
Brand image
5
Brand management
5
Großbritannien
5
Markenführung
5
Markenimage
5
Advertising
4
Beschwerdemanagement
4
Bibliometrics
4
Bibliometrie
4
China
4
Cognition
4
Complaint management
4
Corporate Social Responsibility
4
Corporate social responsibility
4
Hospital
4
more ...
less ...
Online availability
All
Undetermined
7
Type of publication
All
Article
17
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
18
Aufsatz in Zeitschrift
18
Collection of articles of several authors
1
Sammelwerk
1
Language
All
English
18
Author
All
Koenig-Lewis, Nicole
2
Palmer, Adrian
2
Baloglu, Seyhmus
1
Bilro, Ricardo Godinho
1
Brown, Stephen
1
Busser, James
1
Cai, Ruiying
1
Cain, Lisa
1
Chiu, Yen-Ting Helena
1
DK
1
Dung Minh Nguyen
1
Ennew, Christine T.
1
Ford, John B.
1
Fowler, Audrey R.
1
Guerreiro, João Pedro Silva Martins
1
Heath, M. Teresa Pereira
1
Hodgson, Julia
1
Hosany, Sameer
1
Hwang, Yoo Hee
1
Khogeer, Yusra
1
Kim, Eojina
1
Lanier, Clinton D.
1
Lee, Seonjeong
1
Lee, Wai-yee
1
Li, Xiangping
1
Liu, Tingting
1
Lloyd, Stephen
1
Loureiro, Sandra Maria Correia
1
Mapstone, Mark
1
Martin, Drew
1
Mattila, Anna S.
1
Merchant, Altaf
1
Page, Kelly
1
Patterson, Anthony
1
Prayag, Girish
1
Qu, Hailin
1
Rader, C. Scott
1
Sargeant, Adrian
1
Shea, Linda
1
Sun, Luping
1
more ...
less ...
Published in...
All
Journal of hospitality marketing & management
Journal of marketing management : MM
Journal of business research : JBR
41
Journal of retailing and consumer services
39
International journal of hospitality management
37
The journal of services marketing
20
The journal of brand management : an international journal
16
The journal of product & brand management
14
Psychology & marketing
11
The service industries journal
10
Erfolgsfaktor Emotionalisierung : wie Unternehmen die Herzen der Kunden gewinnen
9
Journal of service theory and practice : JSTP
9
Journal of travel and tourism marketing
9
Service business
9
Tourism management : research, policies, practice
9
European journal of marketing : EJM
8
International journal of contemporary hospitality management
8
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
8
Journal of service research : JSR
8
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
8
The journal of business & industrial marketing
8
Asia Pacific journal of marketing and logistics
7
Journal of business ethics : JOBE
7
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
7
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
7
Academy of Management journal : AMJ
6
Journal of customer behaviour
6
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
6
Journal of service management
6
Administrative Sciences : open access journal
5
Cogent business & management
5
International journal of market research
5
Journal of the Academy of Marketing Science
5
The international journal of bank marketing : IJBM
5
The journal of personal selling & sales management : JPSSM
5
European journal of marketing
4
Global business review
4
Industrial marketing management : the international journal for industrial and high-tech firms
4
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
4
International journal of business excellence : IJBEX
4
more ...
less ...
Source
All
ECONIS (ZBW)
18
Showing
1
-
10
of
18
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Corporate social responsibility authenticity as an antecedent to customer citizenship behavior : evidence from hospitality industry in Taiwan
Dung Minh Nguyen
;
Chiu, Yen-Ting Helena
- In:
Journal of hospitality marketing & management
32
(
2023
)
4
,
pp. 477-504
Persistent link: https://www.econbiz.de/10014281024
Saved in:
2
Hotel brand personality and brand loyalty : an affective, conative and behavioral perspective
Li, Xiangping
;
Yen, Chih-Lun
;
Liu, Tingting
- In:
Journal of hospitality marketing & management
29
(
2020
)
5
,
pp. 550-570
Persistent link: https://www.econbiz.de/10012256151
Saved in:
3
The impact of customer compassion on face-to-face and online complaints
Hwang, Yoo Hee
;
Mattila, Anna S.
- In:
Journal of hospitality marketing & management
29
(
2020
)
7
,
pp. 848-868
Persistent link: https://www.econbiz.de/10012312156
Saved in:
4
Exploring online customer engagement with hospitality products and its relationship with involvement, emotional states, experience and brand advocacy
Bilro, Ricardo Godinho
;
Loureiro, Sandra Maria Correia
; …
- In:
Journal of hospitality marketing & management
28
(
2019
)
2
,
pp. 147-171
Persistent link: https://www.econbiz.de/10012176591
Saved in:
5
Impact of experience on emotional well-being and loyalty
Baloglu, Seyhmus
;
Busser, James
;
Cain, Lisa
- In:
Journal of hospitality marketing & management
28
(
2019
)
4
,
pp. 427-445
Persistent link: https://www.econbiz.de/10012176670
Saved in:
6
Customers' perceived justice, emotions, direct and indirect reactions to service recovery : moderating effects of recovery efforts
Cai, Ruiying
;
Qu, Hailin
- In:
Journal of hospitality marketing & management
27
(
2018
)
3
,
pp. 323-345
Persistent link: https://www.econbiz.de/10011880415
Saved in:
7
Rectifying failure of service : how customer perceptions of justice affect their emotional reponse and social media testimonial
Kim, Eojina
;
Tang, Liang
- In:
Journal of hospitality marketing & management
25
(
2016
)
7/8
,
pp. 897-924
Persistent link: https://www.econbiz.de/10011621365
Saved in:
8
Investigating the key routes to customers' delightful moments in the hotel context
Lee, Seonjeong
;
Shea, Linda
- In:
Journal of hospitality marketing & management
24
(
2015
)
5/6
,
pp. 532-553
Persistent link: https://www.econbiz.de/10011349968
Saved in:
9
How to create an influential anthropomorphic mascot : literary musings on marketing, make-believe, and meerkats
Patterson, Anthony
;
Khogeer, Yusra
;
Hodgson, Julia
- In:
Journal of marketing management : MM
29
(
2013
)
1/2
,
pp. 69-85
Persistent link: https://www.econbiz.de/10009733465
Saved in:
10
Theory and strategies of anthropomophic brand characters from Peter Rabbit, Mickey Mouse, and Ronald McDonald, to Hello Kitty
Hosany, Sameer
;
Prayag, Girish
;
Martin, Drew
;
Lee, Wai-yee
- In:
Journal of marketing management : MM
29
(
2013
)
1/2
,
pp. 48-68
Persistent link: https://www.econbiz.de/10009733468
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->