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~isPartOf:"Journal of hospitality marketing & management"
~person:"Cheng Boon Liat"
~subject:"Customer satisfaction"
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Beziehungsmarketing
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Consumer behaviour
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Dienstleistungsqualität
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The associations between service quality, corporate image, customer satisfaction, and loyalty : evidence from the Malaysian hotel industry
Cheng Boon Liat
;
Mansori, Shaheen
;
Cham Tat Huei
- In:
Journal of hospitality marketing & management
23
(
2014
)
3/4
,
pp. 314-326
Persistent link: https://www.econbiz.de/10010396183
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