//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation"
~isPartOf:"Journal of service research : JSR"
~person:"Roggeveen, Anne L."
~subject:"Kundenservice"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: "Customer relationship management"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Kundenservice
Beziehungsmarketing
1
Consumer behaviour
1
Customer experience
1
Customer satisfaction
1
Customer service
1
Dienstleistungsqualität
1
Dienstleistungssektor
1
Einzelhandel
1
Human enhancement technologies
1
Konsumentenverhalten
1
Kundenzufriedenheit
1
Organizational frontlines
1
Relationship marketing
1
Retail trade
1
Service industry
1
Service quality
1
Services
1
Technischer Fortschritt
1
Technological change
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
1
Author
All
Roggeveen, Anne L.
Beatty, Sharon E.
2
Alavi, Sascha
1
Allen, Alexis M.
1
Arnold, Todd
1
Arnold, Todd J.
1
Bacile, Todd J.
1
Barnes, Donald C.
1
Black, William C.
1
Bock, Dora E.
1
Bolton, Ruth
1
Bone, Sterling A.
1
Brady, Michael
1
Brady, Michael K.
1
Brown, Tom
1
Collier, Joel E.
1
Dacin, Peter A.
1
Dagger, Tracey S.
1
Danaher, Peter J.
1
Dong, Beibei
1
Evans, Kenneth R.
1
Folse, Judith Anne Garretson
1
Fombelle, Paul W.
1
Gibbs, Brian J.
1
Gremler, Dwayne D.
1
Grewal, Dhruv
1
Habel, Johannes
1
Harrison, Mary P.
1
Holloway, Betsy Bugg
1
Hopkins, Lucas M.
1
Jones, Tim
1
Korschun, Daniel
1
Kroschke, Mirja
1
Lemon, Katherine N.
1
McCutcheon, David
1
Mende, Martin
1
Northington, William Magnus
1
Ogilvie, Jessica
1
Pugh, Harrison B.
1
Ray, Kristal R.
1
more ...
less ...
Published in...
All
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
Journal of service research : JSR
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Frontline cyborgs at your service : how human enhancement technologies affect customer experiences in retail, sales, and service settings
Grewal, Dhruv
;
Kroschke, Mirja
;
Mende, Martin
; …
- In:
Journal of interactive marketing : a quarterly …
51
(
2020
),
pp. 9-25
Persistent link: https://www.econbiz.de/10012299803
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->