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~isPartOf:"Journal of internet commerce"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
E-commerce
100
Electronic Commerce
100
Consumer behaviour
99
Konsumentenverhalten
99
Online retailing
98
Online-Handel
98
Internet
27
Internet marketing
26
Online-Marketing
26
Website
26
Customer satisfaction
24
Kundenzufriedenheit
24
Confidence
21
Vertrauen
21
Service quality
20
Social Web
20
Social web
20
USA
18
United States
18
Beziehungsmarketing
17
Relationship marketing
17
Innovation adoption
15
Innovationsakzeptanz
15
India
14
Indien
14
e-commerce
14
trust
13
Viral marketing
12
Virales Marketing
12
online shopping
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Einzelhandel
10
Retail trade
10
Gender
8
Geschlecht
8
Data protection
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Data security
7
Datenschutz
7
Datensicherheit
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China
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English
20
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Ahmad, Asad
2
Khan, Mohammed Naved
2
Abdullah, A. B. M.
1
Abubakar, A. Mohammed
1
Alarcón-del-Amo, María-del-Carmen
1
Behravesh, Elaheh
1
Bhatnagar, Amit
1
Chawla, Deepak
1
Chi, Ting
1
Constantinides, Efthymios
1
Dhaigude, Soma Amol
1
Duarte, Paulo
1
Dutta, Tanusree
1
Elliott, Kevin M.
1
Gajjar, Hasmukh
1
Ghose, Sanjoy
1
Haizel-Commeh, John
1
Haug, James C.
1
Huckabee, Allen
1
Jain, Nikunj Kumar
1
Kaya, Bahar
1
Kaya, Omer Sami
1
Keskar, Mugdha Y.
1
Kumar, Rajiv
1
Lorenzo-Romero, Carlota
1
Meng, Juan
1
Mohan, Bijuna C.
1
Mummalaneni, Venkatapparao
1
Murad, Md. Wahid
1
Noroozi, Nasim
1
Nuri, Bagher Asgarnezhad
1
Orús, Carlos
1
Otchere-Ankrah, Benjamin
1
Pandey, Neeraj
1
Pandey, Shweta
1
Pavur, Robert J.
1
Rahman, Obaidur
1
Sachan, Amit
1
Sadh, Ashish
1
Saha, Swapan Kumar
1
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Journal of internet commerce
Journal of retailing and consumer services
44
International journal of electronic marketing and retailing : IJEMR
21
International journal of hospitality management
18
The service industries journal
17
Cogent business & management
15
Journal of business research : JBR
15
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
14
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
12
International journal of electronic customer relationship management : IJECRM
11
International journal of business information systems : IJBIS
10
Electronic commerce research and applications
9
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
9
International journal of e-business research : an official publication of the Information Resources Management Association
9
Journal of service research : JSR
9
Journal of travel and tourism marketing
9
The journal of services marketing
9
International journal of production economics
8
International journal of retail and distribution management
8
Journal of electronic commerce research : JECR
8
International journal of contemporary hospitality management
7
International journal of quality & reliability management
7
International journal of retail & distribution management
7
Managing service quality : MSQ ; an international journal
7
International journal of business excellence : IJBEX
6
International journal of electronic business
6
International journal of quality and service sciences
6
Journal of hospitality marketing & management
6
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
6
Journal of strategic marketing
6
Asia Pacific journal of marketing and logistics
5
Electronic commerce research
5
Industrial marketing management : the international journal for industrial and high-tech firms
5
Information systems and e-business management : ISeB
5
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
5
International journal of services and operations management
5
International journal of services and operations management : IJSOM
5
International journal of services, economics and management
5
Journal of Contemporary Issues in Business and Government
5
Journal of retailing
5
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ECONIS (ZBW)
20
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1
The role of online experience in the relationship between service convenience and future purchase intentions
Saha, Swapan Kumar
;
Duarte, Paulo
;
Silva, Susana C.
; …
- In:
Journal of internet commerce
22
(
2023
)
2
,
pp. 244-271
Persistent link: https://www.econbiz.de/10014288101
Saved in:
2
Logistics service quality in online shopping : a bibliometric analysis
Dhaigude, Soma Amol
;
Mohan, Bijuna C.
- In:
Journal of internet commerce
22
(
2023
)
1
,
pp. 157-188
Persistent link: https://www.econbiz.de/10013547784
Saved in:
3
Online service quality of state organizations : a study of online services of Ghana revenue authority
Tetteh, Joseph Emmanuel
;
Haizel-Commeh, John
; …
- In:
Journal of internet commerce
22
(
2023
)
4
,
pp. 538-566
Persistent link: https://www.econbiz.de/10014372862
Saved in:
4
Examining the impact of e-retailing convenience dimensions on behavioral intention : the mediating role of satisfaction
Kumar, Rajiv
;
Sachan, Amit
;
Dutta, Tanusree
- In:
Journal of internet commerce
19
(
2020
)
4
,
pp. 466-494
Persistent link: https://www.econbiz.de/10012312287
Saved in:
5
Blueprint for retail website design : attracting and retaining millennial online shoppers
Wright, Linda Berns
;
Haug, James C.
;
Huckabee, Allen
- In:
Journal of internet commerce
18
(
2019
)
2
,
pp. 170-196
Persistent link: https://www.econbiz.de/10012179574
Saved in:
6
The effect of internet service quality on consumers' purchase behavior : the role of satisfaction, attitude, and purchase intention
Zarei, Ghasem
;
Nuri, Bagher Asgarnezhad
;
Noroozi, Nasim
- In:
Journal of internet commerce
18
(
2019
)
2
,
pp. 197-220
Persistent link: https://www.econbiz.de/10012179575
Saved in:
7
The moderating role of website familiarity in the relationships between e-service quality, e-satisfaction and e-loyalty
Kaya, Bahar
;
Behravesh, Elaheh
;
Abubakar, A. Mohammed
; …
- In:
Journal of internet commerce
18
(
2019
)
4
,
pp. 369-394
Persistent link: https://www.econbiz.de/10012179600
Saved in:
8
Mobile commerce website success : antecedents of consumer satisfaction and purchase intention
Chi, Ting
- In:
Journal of internet commerce
17
(
2018
)
3
,
pp. 189-215
Persistent link: https://www.econbiz.de/10011987455
Saved in:
9
Consumer's perception of webiste service quality : an empirical study
Ahmad, Asad
;
Rahman, Obaidur
;
Khan, Mohammed Naved
- In:
Journal of internet commerce
15
(
2016
)
2
,
pp. 125-141
Persistent link: https://www.econbiz.de/10011636454
Saved in:
10
Managing e-commerce platform quality and its performance implication : a multiple-group structural model comparison
Xiao, Qian
- In:
Journal of internet commerce
15
(
2016
)
2
,
pp. 142-162
Persistent link: https://www.econbiz.de/10011636457
Saved in:
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