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~isPartOf:"Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior"
~subject:"Dienstleistungsqualität"
~subject:"Organizational psychology"
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Dienstleistungsqualität
Organizational psychology
Emotion
47
Organizational behaviour
14
Verhalten in Organisationen
14
Arbeitsverhalten
13
Work behaviour
13
Stress
9
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Bibliometrics
7
Bibliometrie
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Arbeitspsychologie
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Arbeitszufriedenheit
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Job satisfaction
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emotional exhaustion
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Personality psychology
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affect
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Work-life balance
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emotion
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emotion regulation
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emotions
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Job performance
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Kognition
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Leadership style
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Managers
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emotional labor
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Ashforth, Blake E.
1
Biçaksiz, Pinar
1
Brice, William N.
1
Diefendorff, James M.
1
Erol-Korkmaz, H. Tuğba
1
Grandey, Alicia
1
Humphrey, Ronald H.
1
Johnson, Russell E.
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Matta, Fadel K.
1
Meyer, Bertolt
1
Rupp, Deborah E.
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Schermuly, Carsten
1
Spector, Paul E.
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Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
International journal of hospitality management
61
Journal of retailing and consumer services
26
Journal of business research : JBR
22
International journal of contemporary hospitality management
21
Journal of hospitality marketing & management
16
The journal of services marketing
14
Research companion to emotion in organizations
12
The service industries journal
12
Journal of travel and tourism marketing
10
The emotional organization : passions and power
10
Tourism management : research, policies, practice
9
Journal of service research : JSR
8
Journal of vocational behavior
8
Service business
8
Tourism management perspectives : TMP
8
Gendering emotions in organizations
7
Journal of business and psychology
7
Journal of service research
7
Academy of Management journal : AMJ
6
European journal of marketing : EJM
6
Human relations
6
Human relations : towards the integration of the social sciences
6
International journal of human resource management
6
International journal of quality and service sciences
6
Journal of Asian finance, economics and business : JAFEB
6
Journal of business ethics : JOBE
6
Journal of service management
6
Journal of service theory and practice : JSTP
6
The Oxford handbook of organizational well-being
6
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Cogent business & management
5
European management journal
5
Journal of health organization and management
5
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
5
Journal of personnel psychology
5
Journal of service theory and practice
5
Management communication quarterly : an international journal
5
Management research review
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1
The call for an increased role of replication, extension, and mixed-methods study designs in organizational research
Wright, Thomas A.
;
Sweeney, Dennis A.
- In:
Journal of organizational behavior : OB ; the internat. …
37
(
2016
)
3
,
pp. 480-486
Persistent link: https://www.econbiz.de/10011500222
Saved in:
2
Good relationships at work : the effects of Leader-Member Exchange and Team-Member Exchange on psychological empowerment, emotional exhaustion, and depression
Schermuly, Carsten
;
Meyer, Bertolt
- In:
Journal of organizational behavior : OB ; the internat. …
37
(
2016
)
5
,
pp. 673-691
Persistent link: https://www.econbiz.de/10011596600
Saved in:
3
Introduction: The bright and dark sides of emotional labor
Spector, Paul E.
- In:
Journal of organizational behavior : OB ; the internat. …
36
(
2015
)
6
,
pp. 747-748
Persistent link: https://www.econbiz.de/10011448355
Saved in:
4
The bright side of emotional labor
Humphrey, Ronald H.
;
Ashforth, Blake E.
;
Diefendorff, …
- In:
Journal of organizational behavior : OB ; the internat. …
36
(
2015
)
6
,
pp. 749-769
Persistent link: https://www.econbiz.de/10011448359
Saved in:
5
Emotional labor threatens decent work : a proposal to eradicate emotional display rules
Grandey, Alicia
;
Rupp, Deborah E.
;
Brice, William N.
- In:
Journal of organizational behavior : OB ; the internat. …
36
(
2015
)
6
,
pp. 770-785
Persistent link: https://www.econbiz.de/10011448367
Saved in:
6
Significant work events and counterproductive work behavior : the role of fairness, emotions, and emotion regulation
Matta, Fadel K.
;
Erol-Korkmaz, H. Tuğba
;
Johnson, …
- In:
Journal of organizational behavior : OB ; the internat. …
35
(
2014
)
7
,
pp. 920-944
Persistent link: https://www.econbiz.de/10010461448
Saved in:
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