//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction"
~subject:"Beziehungsmarketing"
~subject:"Customer satisfaction"
~subject:"customer retention"
~subject:"trust"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Switching costs"
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
Customer satisfaction
customer retention
trust
Consumer behaviour
2
Dienstleistungsqualität
2
Konsumentenverhalten
2
Kundenzufriedenheit
2
Relationship marketing
2
Service quality
2
Switching behaviour
2
Wechselverhalten
2
Confidence
1
Corporate reputation
1
Customer value
1
Firmenimage
1
Kundenwert
1
Marketing management
1
Marketingmanagement
1
Mobile communications
1
Mobilkommunikation
1
Reputation
1
Sales promotion
1
Verkaufsförderung
1
Vertrauen
1
marketing communication
1
mobile service providers
1
perceived value
1
relationship marketing
1
reputation
1
sales promotion
1
satisfaction
1
switching cost
1
switching costs
1
switching intention
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Language
All
English
2
Author
All
Bebber, Suélen
1
Eberle, Luciene
1
Milan, Gabriel Sperandio
1
Quach, Sara
1
Thaichon, Paramaporn
1
Published in...
All
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
Journal of business research : JBR
9
Journal of retailing and consumer services
5
The service industries journal
5
The journal of business & industrial marketing
4
The journal of services marketing
4
Bank of Finland research discussion papers
3
Bank- und Finanzwirtschaftliche Forschung: Diskussionsbeiträge des Lehrstuhls für Betriebswirtschaftslehre, insbesondere Finanzwirtschaft, Universität Bamberg
3
Industrial marketing management : the international journal for industrial and high-tech firms
3
Inventi impact: retailing & consumer services
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
3
Journal of service management
3
Managing service quality : MSQ ; an international journal
3
Marketing intelligence & planning
3
Psychology & marketing
3
Asia Pacific journal of marketing and logistics
2
European journal of marketing : EJM
2
Gabler Edition Wissenschaft
2
Global business review
2
International journal of business information systems : IJBIS
2
International journal of hospitality management
2
International journal of industrial organization
2
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
Journal of financial services marketing : JFSM
2
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
2
Journal of organizational computing and electronic commerce
2
Journal of retailing
2
Journal of service research : JSR
2
Journal of service theory and practice : JSTP
2
Journal of the Academy of Marketing Science
2
Management research review
2
Marketing letters : a journal of research in marketing
2
Paradigm : the journal of Institute of Management Technology
2
Preprints of the Max Planck Institute for Research on Collective Goods
2
Research paper series / Stanford Graduate School of Business
2
Service business
2
Services marketing quarterly
2
SpringerLink / Bücher
2
Telecommunications policy : the international journal of digital economy, data sciences and new media
2
more ...
less ...
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Perceived value, reputation, trust, and
switching
costs
as determinants of customer retention
Milan, Gabriel Sperandio
;
Eberle, Luciene
;
Bebber, Suélen
- In:
Journal of relationship marketing : innovations & …
14
(
2015
)
2
,
pp. 109-123
Persistent link: https://www.econbiz.de/10011304645
Saved in:
2
Integrated marketing communications and their effects on customer switching intention
Thaichon, Paramaporn
;
Quach, Sara
- In:
Journal of relationship marketing : innovations & …
15
(
2016
)
1/2
,
pp. 1-16
Persistent link: https://www.econbiz.de/10011633577
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->