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~isPartOf:"Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction"
~subject:"Vertrauen"
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Vertrauen
Relationship marketing
100
Beziehungsmarketing
99
Consumer behaviour
36
Konsumentenverhalten
36
Customer satisfaction
25
Kundenzufriedenheit
25
relationship marketing
24
Lieferantenmanagement
20
Supplier relationship management
20
Dienstleistungsqualität
15
Service quality
15
Confidence
12
Einzelhandel
10
Retail trade
10
Brand management
7
Markenführung
7
Marketing management
7
Marketingmanagement
7
customer retention
7
satisfaction
7
trust
7
Bank
6
Customer value
6
Emotion
6
Kundenwert
6
USA
6
United States
6
relationship quality
6
Customer retention
5
Dienstleistungssektor
5
Kundenbindung
5
Service industry
5
customer relationship management
5
loyalty
5
Bibliometrics
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Bibliometrie
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Brand image
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E-commerce
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English
12
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Ahsan, Kamrul
1
Bebber, Suélen
1
Belanche, Daniel
1
Bhagat, Parimal
1
Casaló, Luis V.
1
Chen, Tser-yieth
1
Donovan, Leigh Anne Novak
1
Eberle, Luciene
1
Fang, Wei-Ta
1
Faryabi, Mohammad
1
Guinalíu, Miguel
1
Hong, Soonkwan
1
Horgan, Ian
1
Ishida, Chiharu
1
Johnson, Bryan R.
1
Lien, Ching-Yu
1
Miah, Shah
1
Milan, Gabriel Sperandio
1
Naser Valaei
1
Ng, Eric
1
Nikhashemi, S. R.
1
Ross, William T.
1
Sadeghzadeh, Kousar
1
Taylor, Steven A.
1
Ting, Shueh-chin
1
Wang, Yong Jian
1
Yeh, Hsin-chun
1
Yeh, Tsai-lien
1
Zakeri, Abdolnaser
1
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Published in...
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
Journal of retailing and consumer services
58
Journal of business research : JBR
38
Industrial marketing management : the international journal for industrial and high-tech firms
29
International journal of hospitality management
20
The journal of business & industrial marketing
18
Asia Pacific journal of marketing and logistics
17
The service industries journal
16
Journal of strategic marketing
15
International journal of electronic marketing and retailing : IJEMR
14
The journal of services marketing
14
The international journal of bank marketing : IJBM
12
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
11
Journal of business-to-business marketing
11
Journal of financial services marketing : JFSM
11
Journal of hospitality marketing & management
11
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
11
Cogent business & management
10
Journal of travel and tourism marketing
10
European journal of marketing : EJM
9
International journal of electronic customer relationship management : IJECRM
9
International journal of retail & distribution management
9
Service business
8
Services marketing quarterly
8
International journal of business excellence : IJBEX
7
International journal of contemporary hospitality management
7
Journal of business ethics : JOBE
7
Journal of global marketing
7
Journal of internet commerce
7
Journal of service management
7
Journal of service research : JSR
7
Marketing intelligence & planning
7
Pakistan journal of commerce and social sciences
7
Electronic commerce research
6
International journal of bank marketing
6
International journal of internet marketing and advertising : IJIMA
6
International journal of technology marketing : IJTMkt
6
Journal of financial services marketing
6
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
6
Market : review for marketing theory and practice
6
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ECONIS (ZBW)
12
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1
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10
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12
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date (oldest first)
1
An empirical investigation of the impact of commitment and trust on internal marketing
Ng, Eric
;
Fang, Wei-Ta
;
Lien, Ching-Yu
- In:
Journal of relationship marketing : innovations & …
15
(
2016
)
1/2
,
pp. 35-53
Persistent link: https://www.econbiz.de/10011633596
Saved in:
2
Perceived value, reputation, trust, and switching costs as determinants of customer retention
Milan, Gabriel Sperandio
;
Eberle, Luciene
;
Bebber, Suélen
- In:
Journal of relationship marketing : innovations & …
14
(
2015
)
2
,
pp. 109-123
Persistent link: https://www.econbiz.de/10011304645
Saved in:
3
What are the building blocks of customer brand loyalty in department stores? : a multi-level mediation analysis
Nikhashemi, S. R.
;
Naser Valaei
- In:
Journal of relationship marketing : innovations & …
16
(
2017
)
4
,
pp. 302-327
Persistent link: https://www.econbiz.de/10011820616
Saved in:
4
The consequences of consumers' use of pre-existing social relationships to make purchases
Johnson, Bryan R.
;
Ross, William T.
- In:
Journal of relationship marketing : innovations & …
13
(
2014
)
3
,
pp. 207-242
Persistent link: https://www.econbiz.de/10010490473
Saved in:
5
The importance of attributional trust to corporate reputation
Horgan, Ian
;
Ahsan, Kamrul
;
Miah, Shah
- In:
Journal of relationship marketing : innovations & …
15
(
2016
)
3
,
pp. 109-134
Persistent link: https://www.econbiz.de/10011633608
Saved in:
6
The role of consumer happiness in
relationship
marketing
Belanche, Daniel
;
Casaló, Luis V.
;
Guinalíu, Miguel
- In:
Journal of relationship marketing : innovations & …
12
(
2013
)
2
,
pp. 79-94
Persistent link: https://www.econbiz.de/10009774828
Saved in:
7
The relationship continuity model and customer loyalty in the banking industry : a case study of the maskan bank of Iran
Faryabi, Mohammad
;
Sadeghzadeh, Kousar
;
Zakeri, Abdolnaser
- In:
Journal of relationship marketing : innovations & …
14
(
2015
)
1
,
pp. 37-52
Persistent link: https://www.econbiz.de/10011289287
Saved in:
8
Consumer trust and satisfaction in the formation of consumer loyalty intentions in transactional exchange : the case of a mass discount retailer
Taylor, Steven A.
;
Donovan, Leigh Anne Novak
;
Ishida, …
- In:
Journal of relationship marketing : innovations & …
13
(
2014
)
2
,
pp. 125-154
Persistent link: https://www.econbiz.de/10010392656
Saved in:
9
Trust-building mechanisms and relationship capital
Chen, Tser-yieth
;
Yeh, Tsai-lien
;
Yeh, Hsin-chun
- In:
Journal of relationship marketing : innovations & …
10
(
2011
)
3
,
pp. 113-144
Persistent link: https://www.econbiz.de/10009356219
Saved in:
10
The role of justice in determining relationship quality
Ting, Shueh-chin
- In:
Journal of relationship marketing : innovations & …
10
(
2011
)
2
,
pp. 57-75
Persistent link: https://www.econbiz.de/10009248159
Saved in:
1
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