//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of retailing"
~isPartOf:"Tourism management : research, policies, practice"
~language:"eng"
~person:"Blut, Markus"
~subject:"Relationship marketing"
~type_genre:"Article in journal"
~type_genre:"Statistik"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search:
Narrow search
Delete all filters
| 7 applied filters
Year of publication
From:
To:
Subject
All
Relationship marketing
Meta-Analyse
6
Meta-analysis
6
Consumer behaviour
5
Konsumentenverhalten
5
Customer satisfaction
3
Dienstleistungsqualität
3
E-commerce
3
Electronic Commerce
3
Kundenzufriedenheit
3
Service quality
3
Beziehungsmarketing
2
Einzelhandel
2
Measurement
2
Online retailing
2
Online-Handel
2
Retail trade
2
Switching behaviour
2
Switching costs
2
Wechselverhalten
2
Bibliometrics
1
Bibliometrie
1
Consumer decision making
1
Contingency factors
1
Country differences
1
Customer emotions
1
Customer relationships
1
Customer retention management
1
Data Mining
1
Data mining
1
Digitale Dienste
1
Distribution channel
1
E-service quality
1
Emotion
1
Franchising
1
Hierarchical linear modeling
1
Hierarchical regression
1
Human crowding
1
Innovation adoption
1
Innovationsakzeptanz
1
more ...
less ...
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
Statistik
Aufsatz in Zeitschrift
2
Language
All
English
Author
All
Blut, Markus
Grewal, Dhruv
9
Noble, Stephanie M.
5
Verhoef, Peter C.
4
Cronin, J. J.
3
Evanschitzky, Heiner
3
Fu, Xiaoxiao
3
Lemon, Katherine N.
3
Neslin, Scott A.
3
Nordfält, Jens
3
Pauwels, Koen
3
Roggeveen, Anne L.
3
Ruyter, Ko de
3
Taplin, Ross H.
3
Biswas, Dipayan
2
Busser, James A.
2
Cai, Ruiying
2
Calantone, Roger J.
2
Chen, Ching-fu
2
Chen, Jialie
2
Daunt, Kate L.
2
Fumagalli, Elena
2
Gangwar, Manish
2
Gustafsson, Anders
2
Han, Heesup
2
Hudson, Simon
2
Hult, G. Tomas M.
2
Kim, Taegoo
2
Koritos, Christos
2
Kozak, Metin
2
Kumar, V.
2
Langerak, Fred
2
Meyer-Waarden, Lars
2
Mittal, Vikas
2
Moore, Susan A.
2
O'Cass, Aron
2
O'Gorman, Kevin
2
Okumus, Fevzi
2
Qu, Hailin
2
Raggiotto, Francesco
2
more ...
less ...
Published in...
All
Journal of retailing
Tourism management : research, policies, practice
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
Journal of the Academy of Marketing Science
2
Industrial marketing management : the international journal for industrial and high-tech firms
1
Journal of business research : JBR
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
Journal of service research
1
Journal of service research : JSR
1
Marketing letters : a journal of research in marketing
1
Psychology & marketing
1
more ...
less ...
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The impact of service characteristics on the switching costs-customer loyalty link
Blut, Markus
;
Beatty, Sharon E.
;
Evanschitzky, Heiner
; …
- In:
Journal of retailing
90
(
2014
)
2
,
pp. 275-290
Persistent link: https://www.econbiz.de/10010402374
Saved in:
2
New insights in the moderating effect of switching costs on the satisfaction-repurchase behavior link
Nagengast, Liane
;
Evanschitzky, Heiner
;
Blut, Markus
; …
- In:
Journal of retailing
90
(
2014
)
3
,
pp. 408-427
Persistent link: https://www.econbiz.de/10010408213
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->