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~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"Journal of travel research : a quarterly publication of the Travel and Tourism Research Association"
~subject:"Zufriedenheit"
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Search: subject_exact:"Kundenzufriedenheit"
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Zufriedenheit
Customer satisfaction
513
Kundenzufriedenheit
513
Consumer behaviour
349
Konsumentenverhalten
349
Beziehungsmarketing
280
Relationship marketing
280
Dienstleistungsqualität
235
Service quality
235
Einzelhandel
84
Retail trade
84
Online retailing
82
Online-Handel
82
Satisfaction
69
Holiday behaviour
63
Urlaubsverhalten
63
Customer service
50
Kundenservice
50
Viral marketing
49
Virales Marketing
49
E-commerce
48
Electronic Commerce
48
Tourism
40
Tourismus
40
Brand management
37
Markenführung
37
Beschwerdemanagement
36
Brand image
36
Complaint management
36
Markenimage
36
Emotion
33
Confidence
32
Customer loyalty
32
Vertrauen
32
Internet marketing
30
Online-Marketing
30
Social Web
29
Social web
29
Customer experience
27
Customer integration
27
Kundenintegration
27
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Article
15
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English
15
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Sirgy, M. Joseph
4
Yu, Grace B.
4
Bošnjak, Michael
2
Lee, Dong-jin
2
Araña, Jorge E.
1
Ariza-Montes, Antonio
1
Chen, Chun-Chu
1
Das, Manoj
1
Ekici, Ahmet
1
Elvekrok, Ingunn
1
Engeset, Marit Gundersen
1
Gao, Jie
1
Gupta, Anil
1
Gurel-Atay, Eda
1
Han, Heesup
1
Heidemann, F.
1
Huang, Wei-Jue
1
Jiménez, Nadia
1
Kim, Jinkyung Jenny
1
Kruger, P. Stephanes
1
Kumar, Anil
1
Lee, Dong Jin
1
León, Carmelo Javier
1
Mishra, Abhishek
1
Petrick, James F.
1
Prodanova, Jana
1
Ramalingam, Mahesh
1
San-Martín, Sonia
1
Sheng, Xiaojing
1
Siguaw, Judy A.
1
Simpson, Penny M.
1
Tidwell, John
1
Troebs, Cord-Christian
1
Vespestad, May-Kristin
1
Wagner, Tillmann
1
Yousaf, Anish
1
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Journal of retailing and consumer services
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
International journal of hospitality management
14
Journal of business research : JBR
9
Tourism management : research, policies, practice
9
The journal of services marketing
8
Journal of vocational behavior
7
Tourism management perspectives : TMP
6
Cogent business & management
5
International journal of contemporary hospitality management
5
Journal of service management
5
Journal of travel and tourism marketing
5
Discussion paper series / IZA
4
International business and economics research journal
4
International journal of bank marketing
4
International journal of event and festival management
4
International journal of happiness and development
4
Journal of hospitality marketing & management
4
Journal of purchasing and supply management
4
Psychology & marketing
4
Services marketing quarterly
4
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
Global business and finance review
3
Group & organization management : an international journal
3
Health marketing quarterly
3
International journal of business excellence
3
International journal of consumer studies
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
SOEP papers on multidisciplinary panel data research / German Socio-Economic Panel Study (SOEP), DIW Berlin
3
Service business
3
The international journal of bank marketing : IJBM
3
The service industries journal
3
Tourism analysis : an interdisciplinary tourism & hospitality journal
3
Working paper
3
Accounting and finance
2
Applied economics letters
2
Asia Pacific journal of marketing and logistics
2
CESifo working papers
2
Comparative population studies : CPoS ; open acess journal of the Federal Institute for Population Research
2
Corporate governance : international journal of business in society
2
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ECONIS (ZBW)
15
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1
Babymoon tourism : co-creating well-being for traveling mothers
Vespestad, May-Kristin
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
6
,
pp. 1277-1289
Persistent link: https://www.econbiz.de/10014295316
Saved in:
2
What drives product involvement and satisfaction with OFDs amid COVID-19?
Das, Manoj
;
Ramalingam, Mahesh
- In:
Journal of retailing and consumer services
68
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013366364
Saved in:
3
A preregistered study of the effect of shopping satisfaction during leisure travel on satisfaction with life overall : the mitigating role of financial concerns
Yu, Grace B.
;
Sirgy, M. Joseph
;
Bošnjak, Michael
;
Lee, …
- In:
Journal of travel research : a quarterly publication of …
60
(
2021
)
3
,
pp. 639-655
Persistent link: https://www.econbiz.de/10012492350
Saved in:
4
Analysing the drivers of customer happiness at authorized workshops and improving retention
Kumar, Anil
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012648882
Saved in:
5
The impact of hotel attributes, well-being perception, and attitudes on brand loyalty : examining the moderating role of COVID-19 pandemic
Kim, Jinkyung Jenny
;
Han, Heesup
;
Ariza-Montes, Antonio
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012648895
Saved in:
6
"From technology adoption to consumption" : effect of pre-adoption expectations from fitness applications on usage satisfaction, continual usage, and health satisfaction
Yousaf, Anish
;
Mishra, Abhishek
;
Gupta, Anil
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012648959
Saved in:
7
The effects of holiday leisure travel on subjective well-being : the moderating role of experience sharing
Yu, Grace B.
;
Sirgy, M. Joseph
;
Bošnjak, Michael
- In:
Journal of travel research : a quarterly publication of …
60
(
2021
)
8
,
pp. 1677-1691
Persistent link: https://www.econbiz.de/10012625575
Saved in:
8
Transformative retail services : elevating loyalty through customer well-being
Troebs, Cord-Christian
;
Wagner, Tillmann
;
Heidemann, F.
- In:
Journal of retailing and consumer services
45
(
2018
),
pp. 198-206
Persistent link: https://www.econbiz.de/10011929978
Saved in:
9
Antecedents and consequences of work-related smartphone use on vacation : an exploratory study of taiwanese tourists
Chen, Chun-Chu
;
Huang, Wei-Jue
;
Gao, Jie
;
Petrick, James F.
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
6
,
pp. 743-756
Persistent link: https://www.econbiz.de/10011927128
Saved in:
10
Tourists' life satisfaction at home and away : a tale of two cities
Simpson, Penny M.
;
Siguaw, Judy A.
;
Sheng, Xiaojing
- In:
Journal of travel research : a quarterly publication of …
55
(
2016
)
2
,
pp. 161-175
Persistent link: https://www.econbiz.de/10011432529
Saved in:
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