//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"Marketing science"
~isPartOf:"The service industries journal"
~subject:"Beziehungsmarketing"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Switching barriers"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
Switching behaviour
18
Wechselverhalten
18
Consumer behaviour
16
Konsumentenverhalten
16
Relationship marketing
12
Dienstleistungsqualität
10
Service quality
10
Customer satisfaction
8
Kundenzufriedenheit
8
switching costs
4
E-commerce
3
Electronic Commerce
3
Personal banking
3
Privatkundengeschäft
3
Switching costs
3
switching barriers
3
Bank
2
Consumer boycott
2
Customer loyalty
2
Einzelhandel
2
Konsumentenboykott
2
Mobile communications
2
Mobilkommunikation
2
Online retailing
2
Online-Handel
2
Retail banking
2
Retail trade
2
Social Web
2
Social web
2
boycott
2
buycott
2
customer loyalty
2
political consumerism
2
pricing
2
social media
2
Age groups
1
Alternative attractiveness
1
Automobile insurance
1
Benzin
1
more ...
less ...
Online availability
All
Undetermined
8
Type of publication
All
Article
12
Type of publication (narrower categories)
All
Article in journal
12
Aufsatz in Zeitschrift
12
Language
All
English
12
Author
All
Al-Hawari, Mohd Ahmad
1
Arnott, David C.
1
Bang, Nguyen
1
Berenguer Contrí, Gloria
1
Bilgihan, Anil
1
Chen, Mei-fang
1
Chintagunta, Pradeep K.
1
Chuah, Stephanie Hui-wen
1
El-Manstrly, Dahlia
1
Evangelista, Felicitas
1
Fuentes-Blasco, Maria
1
Ghazali, Ezlika Mohd
1
Gil Saura, Irene
1
Hsu, Maxwell K.
1
Kandampully, Jay
1
Keramati, Abbas
1
Kim, Junghun
1
Kim, Kyungah
1
Le Nguyen Hau
1
Marimuthu, Malliga
1
Moliner-Velázquez, Beatriz
1
Mosavi, Seyed Mohammad
1
Mutum, Dilip S.
1
Pham Ngoc Thuy
1
Pick, Doreén
1
Rossi, Federico
1
Sangari, Mohamad Sadegh
1
Swanson, Scott
1
Temerak, Mohamed Sobhy
1
Wang, Ling-huei
1
Wang, Stephen W.
1
Yeh, Jian He
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
Marketing science
The service industries journal
Journal of business research : JBR
6
International journal of hospitality management
4
The journal of business & industrial marketing
4
The journal of services marketing
4
Bank of Finland research discussion papers
3
Bank- und Finanzwirtschaftliche Forschung: Diskussionsbeiträge des Lehrstuhls für Betriebswirtschaftslehre, insbesondere Finanzwirtschaft, Universität Bamberg
3
Industrial marketing management : the international journal for industrial and high-tech firms
3
International journal of business information systems : IJBIS
3
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
3
Journal of service management
3
Managing service quality : MSQ ; an international journal
3
Psychology & marketing
3
Service business
3
Asia Pacific journal of marketing and logistics
2
Gabler Edition Wissenschaft
2
Global business review
2
Information systems management
2
International business and economics research journal
2
International journal of contemporary hospitality management
2
International journal of industrial organization
2
International journal of quality and service sciences
2
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
International journal of technology marketing : IJTMkt
2
Inventi impact: retailing & consumer services
2
Journal of financial services marketing : JFSM
2
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of organizational computing and electronic commerce
2
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
2
Journal of retailing
2
Journal of service research : JSR
2
Journal of service theory and practice : JSTP
2
Journal of the Academy of Marketing Science
2
Marketing intelligence & planning
2
Marketing letters : a journal of research in marketing
2
Paradigm : the journal of Institute of Management Technology
2
Preprints of the Max Planck Institute for Research on Collective Goods
2
Research paper series / Stanford Graduate School of Business
2
more ...
less ...
Source
All
ECONIS (ZBW)
12
Showing
1
-
10
of
12
Sort
Relevance
Date (newest first)
Date (oldest first)
1
The study of brand loyalty and switching cost on OTT bundled service choice : focusing on reference-dependent preferences in the saturated market
Kim, Kyungah
;
Kim, Junghun
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014462320
Saved in:
2
Consumer loyalty programs and retail prices : evidence from gasoline markets
Rossi, Federico
;
Chintagunta, Pradeep K.
- In:
Marketing science
42
(
2023
)
4
,
pp. 794-818
Persistent link: https://www.econbiz.de/10014317643
Saved in:
3
Online customer relationships : switching cost drivers for different relationship lengths
Al-Hawari, Mohd Ahmad
- In:
The service industries journal
42
(
2022
)
1/2
,
pp. 59-80
Persistent link: https://www.econbiz.de/10013167405
Saved in:
4
The influence of goal attainment and switching costs on customers' staying intentions
Temerak, Mohamed Sobhy
;
El-Manstrly, Dahlia
- In:
Journal of retailing and consumer services
51
(
2019
),
pp. 51-61
Persistent link: https://www.econbiz.de/10012114986
Saved in:
5
An integrative framework for customer switching behavior
Mosavi, Seyed Mohammad
;
Sangari, Mohamad Sadegh
; …
- In:
The service industries journal
38
(
2018
)
15/16
,
pp. 1067-1094
Persistent link: https://www.econbiz.de/10011977442
Saved in:
6
Key account relationship management : the moderating effects of relationship duration and transaction volume
Yeh, Jian He
;
Wang, Stephen W.
;
Hsu, Maxwell K.
; …
- In:
The service industries journal
38
(
2018
)
7/8
,
pp. 379-401
Persistent link: https://www.econbiz.de/10011880814
Saved in:
7
What drives Gen Y loyalty? Understanding the mediated moderating roles of switching costs and alternative attractiveness in the value-satisfaction-loyalty chain
Chuah, Stephanie Hui-wen
;
Marimuthu, Malliga
; …
- In:
Journal of retailing and consumer services
36
(
2017
),
pp. 124-136
Persistent link: https://www.econbiz.de/10011697928
Saved in:
8
Service value and switching barriers : a personal values perspective
Pham Ngoc Thuy
;
Le Nguyen Hau
;
Evangelista, Felicitas
- In:
The service industries journal
36
(
2016
)
3/4
,
pp. 142-162
Persistent link: https://www.econbiz.de/10011564533
Saved in:
9
Online loyalty and its interaction with switching barriers
Mutum, Dilip S.
;
Ghazali, Ezlika Mohd
;
Bang, Nguyen
; …
- In:
Journal of retailing and consumer services
21
(
2014
)
6
,
pp. 942-949
Persistent link: https://www.econbiz.de/10010437724
Saved in:
10
"Switching is easy" : service firm communications to encourage customer switching
Pick, Doreén
- In:
Journal of retailing and consumer services
21
(
2014
)
4
,
pp. 502-509
Persistent link: https://www.econbiz.de/10010388546
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->