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~isPartOf:"Journal of retailing and consumer services"
~language:"eng"
~subject:"Beziehungsmarketing"
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Beziehungsmarketing
Structural equation model
32
Strukturgleichungsmodell
32
Consumer behaviour
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23
Einzelhandel
10
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Casidy, Riza
1
Dawson, John A.
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Wang, Xiangxin
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Journal of retailing and consumer services
Journal of strategic marketing
10
International journal of hospitality management
9
Journal of business research : JBR
8
The service industries journal
7
Journal of travel and tourism marketing
6
The journal of services marketing
6
Asia Pacific journal of marketing and logistics
5
International journal of business information systems : IJBIS
5
International journal of electronic customer relationship management : IJECRM
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
5
International journal of electronic marketing and retailing : IJEMR
4
International journal of internet marketing and advertising : IJIMA
4
Journal of business-to-business marketing
4
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
4
Research journal of business management
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Tourism management : research, policies, practice
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European business review
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Industrial marketing management : the international journal for industrial and high-tech firms
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International journal of business excellence : IJBEX
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International journal of e-business research : an official publication of the Information Resources Management Association
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Journal of electronic commerce research : JECR
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Journal of marketing management : MM
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The journal of business & industrial marketing
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The journal of product & brand management
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Tourism analysis : an interdisciplinary tourism & hospitality journal
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Australasian marketing journal
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Cogent business & management
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Economic research
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European journal of marketing : EJM
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Expert journal of marketing
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Food policy : economics planning and politics of food and agriculture
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Global business review
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International journal of business and emerging markets : IJBEM
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International journal of business excellence
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International journal of enterprise information systems : an official publication of the Information Resources Management Association
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International journal of production research
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International journal of productivity and quality management : IJPQM
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International journal of quality & reliability management
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ECONIS (ZBW)
10
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1
A study on factors affecting service quality and loyalty intention in mobile banking
Zhou, Qingji
;
Lim, Fong Jie
;
Yu, Han
;
Xu, Gaoqian
;
Ren, …
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012502613
Saved in:
2
Mediating role of customer forgiveness between perceived justice and satisfaction
Muhammad, Lakhi
;
Gul-E-Rana
- In:
Journal of retailing and consumer services
52
(
2020
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012132151
Saved in:
3
Reversing the dependency-trust relationship in B2C services
Fatima, Johra Kayeser
;
Di Mascio, Rita
- In:
Journal of retailing and consumer services
41
(
2018
),
pp. 1-10
Persistent link: https://www.econbiz.de/10011808444
Saved in:
4
Examining the role of store design on consumers' cross-sectional perceptions of retail brand loyalty
Murray, John
;
Elms, Jonathan
;
Teller, Christoph
- In:
Journal of retailing and consumer services
38
(
2017
),
pp. 147-156
Persistent link: https://www.econbiz.de/10011743209
Saved in:
5
Online purchase determinants of loyalty : the mediating effect of satisfaction in tourism
Pereira, Hélia Gonçalves
;
Salgueiro, Maria de Fátima
; …
- In:
Journal of retailing and consumer services
30
(
2016
),
pp. 279-291
Persistent link: https://www.econbiz.de/10011473227
Saved in:
6
A risk worth taking : perceived risk as moderator of satisfaction, loyalty, and willingness-to-pay premium price
Casidy, Riza
;
Wymer, Walter
- In:
Journal of retailing and consumer services
32
(
2016
),
pp. 189-197
Persistent link: https://www.econbiz.de/10011556648
Saved in:
7
Social interaction, convenience and customer satisfaction : the mediating effect of customer experience
Srivasta, Mala
;
Kaul, Dimple
- In:
Journal of retailing and consumer services
21
(
2014
)
6
,
pp. 1028-1037
Persistent link: https://www.econbiz.de/10010437674
Saved in:
8
The role of etail quality, e-satisfaction and e-trust in online loyalty development process
Kim, Jiyoung
;
Jin, Byoungho
;
Swinney, Jane L.
- In:
Journal of retailing and consumer services
16
(
2009
)
4
,
pp. 239-247
Persistent link: https://www.econbiz.de/10003864515
Saved in:
9
The impact of selected store image dimensions on retailer equity : evidence from 10 Chinese hypermarkets
Jinfeng, Wu
;
Tian, Zhilong
- In:
Journal of retailing and consumer services
16
(
2009
)
6
,
pp. 486-494
Persistent link: https://www.econbiz.de/10003906209
Saved in:
10
The CRM process in retail and service sector firms in Japan : loyalty development and financial return
Minami, Chieko
;
Dawson, John A.
- In:
Journal of retailing and consumer services
15
(
2008
)
5
,
pp. 375-385
Persistent link: https://www.econbiz.de/10003742279
Saved in:
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