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~isPartOf:"Journal of retailing and consumer services"
~language:"eng"
~subject:"Kundenorientierung"
~subject:"Theorie"
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Search: subject_exact:"Kundennähe"
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Kundenorientierung
Theorie
Beziehungsmarketing
582
Relationship marketing
582
Consumer behaviour
459
Konsumentenverhalten
459
Customer satisfaction
256
Kundenzufriedenheit
256
Dienstleistungsqualität
180
Service quality
180
Einzelhandel
176
Retail trade
176
Brand management
103
Markenführung
103
Online retailing
88
Online-Handel
88
Brand image
68
Markenimage
68
Social Web
64
Social web
64
Brand
58
Confidence
58
Vertrauen
58
Customer integration
57
Kundenintegration
57
Markenartikel
57
Internet marketing
53
Online-Marketing
53
Customer experience
47
E-commerce
46
Electronic Commerce
46
Viral marketing
45
Virales Marketing
45
Customer loyalty
41
Emotion
38
Customer service
36
Satisfaction
36
Kundenservice
35
Loyalty
35
Trust
33
Customer engagement
32
Brand loyalty
31
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Fan, Hua
1
Frasquet Deltoro, Marta
1
Gao, Wei
1
Han, Bing
1
Ho, Jyh-Wen
1
Hoshino, Takahiro
1
Huang, Yeu-Shiang
1
Miquel-Romero, Maria-Jose
1
Nishio, Kazuki
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Wu, Guan-Jin
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Journal of retailing and consumer services
European journal of operational research : EJOR
37
SpringerLink / Bücher
25
International journal of production research
13
Computers & operations research : and their applications to problems of world concern ; an international journal
8
International journal of production economics
8
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
8
Operations research letters
8
Relationship marketing : gaining competitive advantage through customer satisfaction and customer retention
8
Meddelanden från Svenska Handelshögskolan
7
Production and operations management : an international journal of the Production and Operations Management Society
7
Research
7
Faculty & research / Insead : working paper series
6
Industrial marketing management : the international journal for industrial and high-tech firms
6
Journal of business research : JBR
6
Customer retention in the automotive industry : quality, satisfaction and loyalty
5
Gabler Edition Wissenschaft
5
International journal of industrial organization
5
Journal of marketing
5
Journal of marketing research : JMR
5
Journal of the Academy of Marketing Science
5
Manufacturing & service operations management : M & SOM
5
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
4
Journal of business market management : jbm
4
Management for Professionals
4
Management science : journal of the Institute for Operations Research and the Management Sciences
4
Springer eBook Collection
4
The Harvard John M. Olin discussion paper series
4
The journal of services marketing
4
Working paper / International University in Germany, School of Business Administration
4
Working paper / National Bureau of Economic Research, Inc.
4
Working paper series / Universiteit Gent, Faculteit Economie en Bedrijfskunde
4
Business networking : shaping enterprise relationships on the Internet
3
CESifo working papers
3
Conjoint measurement : methods and applications
3
Handbook of research on customer equity in marketing
3
INSEAD Working Paper
3
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
3
Journal of the Operational Research Society : OR
3
Marketing science
3
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ECONIS (ZBW)
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1
A study on promotion with strategic two-stage customized bundling
Huang, Yeu-Shiang
;
Ho, Jyh-Wen
;
Wu, Guan-Jin
- In:
Journal of retailing and consumer services
68
(
2022
),
pp. 1-15
Persistent link: https://www.econbiz.de/10013366277
Saved in:
2
(Im)balanced customer-oriented behaviors and AI chatbots' efficiency-flexibility performance : the moderating role of customers' rational choices
Fan, Hua
;
Han, Bing
;
Gao, Wei
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013209684
Saved in:
3
Joint modeling of effects of customer tier program on customer purchase duration and purchase amount
Nishio, Kazuki
;
Hoshino, Takahiro
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209685
Saved in:
4
Competitive (versus loyal) showrooming : an application of the push-pull-mooring framework
Frasquet Deltoro, Marta
;
Miquel-Romero, Maria-Jose
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012648927
Saved in:
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