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~isPartOf:"Journal of retailing and consumer services"
~person:"Anaya-Sánchez, Rafael"
~subject:"Einzelhandel"
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Einzelhandel
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Customer experience
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Customer satisfaction
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Anaya-Sánchez, Rafael
Pantano, Eleonora
11
Sarkar, Biswajit
10
Lombart, Cindy
7
Louis, Didier
6
Cliquet, Gérard
4
Das, Gopal
4
Dey, Bikash Koli
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Klaus, Philipp
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Mortimer, Gary
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Elms, Jonathan
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Heydari, Jafar
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Jebarajakirthy, Charles
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Molinillo, Sebastian
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Fellesson, Markus
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Frasquet Deltoro, Marta
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Ghosh, Santanu Kumar
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ECONIS (ZBW)
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The customer retail app experience : implications for customer loyalty
Molinillo, Sebastian
;
Aguilar-Illescas, Rocío
; …
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013169647
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2
The impact of affective and cognitive app experiences on loyalty towards retailers
Molinillo, Sebastian
;
Navarro García, Antonio
; …
- In:
Journal of retailing and consumer services
54
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012238382
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