//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of retailing and consumer services"
~person:"Gong, Taeshik"
~subject:"Customer gratitude"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Management"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Customer gratitude
Dienstleistungsqualität
4
Service quality
4
Arbeitsverhalten
3
Beziehungsmarketing
3
Relationship marketing
3
Work behaviour
3
Consumer behaviour
2
Customer citizenship behavior
2
Konsumentenverhalten
2
Arbeitsethik
1
Arbeitskräfte
1
Augmented reality characteristics
1
Betriebsklima
1
Business ethics
1
Climate change
1
Cognitive mechanism
1
Customer engagement
1
Customer exhaustion
1
Customer experience
1
Customer fatigue
1
Customer immersion
1
Customer perception of employees' emotional labor
1
Customer satisfaction
1
Customer service
1
Customer-oriented constructive deviance
1
Dienstleistungssektor
1
Einzelhandel
1
Emotion
1
Emotional mechanism
1
Employee guilt
1
Employees' emotional labor
1
Ethical climate
1
Gastronomie
1
Klimawandel
1
Kundenservice
1
Kundenzufriedenheit
1
Nonverbal communication
1
Perceived advantage
1
Perceived compatibility
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
1
Author
All
Gong, Taeshik
Lee, Kangcheol
1
Wang, Chan-Ya
1
Published in...
All
Journal of retailing and consumer services
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The consequences of customer-oriented constructive deviance in luxury-hotel restaurants
Gong, Taeshik
;
Wang, Chan-Ya
;
Lee, Kangcheol
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012305401
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->