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~isPartOf:"Journal of retailing and consumer services"
~person:"Meyer, Anton"
~person:"Park, Jungkun"
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Search: subject_exact:"Kundenzufriedenheit"
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Customer satisfaction
7
Kundenzufriedenheit
7
Beziehungsmarketing
5
Consumer behaviour
5
Konsumentenverhalten
5
Relationship marketing
5
Brand management
3
Markenführung
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Dienstleistungsqualität
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Meyer, Anton
Park, Jungkun
Söderlund, Magnus
12
Prentice, Catherine
9
Lombart, Cindy
6
Louis, Didier
5
Park, Eunil
5
Cambra-Fierro, Jesús
4
Khan, Imran
4
Mortimer, Gary
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Poncin, Ingrid
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Quach, Sara
4
Bilgihan, Anil
3
Borges, Adilson
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Chakraborty, Shibashish
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Fazal-e-Hasan, Syed
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Friman, Margareta
3
Hollebeek, Linda D.
3
Hong, EunPyo
3
Islam, Jamid Ul
3
Karande, Kiran
3
Molinillo, Sebastian
3
Nilashi, Mehrbakhsh
3
Paul, Justin
3
Prybutok, Victor R.
3
Rokonuzzaman, Md
3
Samad, Sarminah
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Seger-Guttmann, Tali
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Abumalloh, Rabab Ali
2
Agag, Gomaa
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Aguilar-Illescas, Rocío
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Alnawas, Ibrahim
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Anaya-Sánchez, Rafael
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Andersson, Pernille K.
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Arndt, Aaron D.
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Asante, Daniel
2
Asante, Eric Adom
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Ashill, Nicholas J.
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Audrain-Pontevia, Anne-Françoise
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Baier, Daniel
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Bala, Pradip Kumar
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Journal of retailing and consumer services
Journal of business research : JBR
2
The service industries journal
2
Gabler-Edition Wissenschaft / Focus Dienstleistungsmarketing
1
Grundlagen des After Sales Marketing
1
International journal of business innovation and research : IJBIR
1
Journal of air transport management
1
Journal of financial services marketing : JFSM
1
Management, Prozessgestaltung, Kundenperspektive
1
Managing service quality : MSQ ; an international journal
1
Schriftenreihe Schwerpunkt Marketing / Arbeitspapier
1
Schwerpunkt Marketing / Arbeitspapiere
1
Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
1
Service business
1
The journal of services marketing
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Versandhandelsmarketing : marktorientiertes Management einer Wachstumsbranche
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ECONIS (ZBW)
7
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1
The way to generate customer citizenship behavior with customer experience
Le, Hoang T. P. M.
;
Kim, Dongyoup
;
Park, Jungkun
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014460861
Saved in:
2
The effect of customer ethnocentrism and customer participation on global brand attitude : the perspective of Chinese customer
Hong, EunPyo
;
Park, Jungkun
;
Pensri Jaroenwanit
; …
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014240277
Saved in:
3
Emotion and trust in virtual service assistant design for effective service recovery
Le, Hoang T. P. M.
;
Park, Jungkun
;
Lee, Sangwoo
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014364045
Saved in:
4
Toward a new business model of retail industry : the role of brand experience and brand authenticity
Park, Jungkun
;
Hong, EunPyo
;
Park, Yun-na
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014364645
Saved in:
5
Role of multidimensional customer brand engagement on customer behavior for online grocery shopping
Park, Jungkun
;
Hong, EunPyo
;
Ahn, Jiseon
;
Hyun, Hyowon
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014303390
Saved in:
6
The investigation on dimensions of e-satisfaction for online shoes retailing
Endo, Seiji
;
Yang, Jun
;
Park, Jungkun
- In:
Journal of retailing and consumer services
19
(
2012
)
4
,
pp. 398-405
Persistent link: https://www.econbiz.de/10009571289
Saved in:
7
The role of interactivity in e-tailing : creating value and increasing satisfaction
Yoo, Weon Sang
;
Lee, Yunjung
;
Park, Jungkun
- In:
Journal of retailing and consumer services
17
(
2010
)
2
,
pp. 89-96
Persistent link: https://www.econbiz.de/10003956340
Saved in:
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