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~isPartOf:"Journal of retailing and consumer services"
~subject:"Beziehungsmarketing"
~subject:"Großbritannien"
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Beziehungsmarketing
Großbritannien
Consumer behaviour
815
Konsumentenverhalten
815
Relationship marketing
582
Einzelhandel
340
Retail trade
340
Customer satisfaction
309
Kundenzufriedenheit
309
Brand management
286
Markenführung
286
Dienstleistungsqualität
243
Service quality
243
Brand image
180
Markenimage
180
Brand
147
Markenartikel
145
Online retailing
123
Online-Handel
123
Social Web
101
Social web
101
Internet marketing
87
Online-Marketing
87
Marketing management
79
Marketingmanagement
79
Customer service
75
E-commerce
75
Electronic Commerce
75
Kundenservice
74
Confidence
72
Vertrauen
72
Lieferkette
67
Supply chain
67
Emotion
65
Customer integration
61
Kundenintegration
61
Viral marketing
61
Virales Marketing
61
Distribution channel
59
Vertriebsweg
59
Corporate Social Responsibility
49
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Prentice, Catherine
11
Lombart, Cindy
10
Louis, Didier
7
Park, Jungkun
7
Hollebeek, Linda D.
6
Klaus, Philipp
6
Agag, Gomaa
5
Khan, Imran
5
Molinillo, Sebastian
5
Mortimer, Gary
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Rana, Nripendra P.
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Das, Gopal
4
Fazal-e-Hasan, Syed
4
Han, Xiaoyun
4
Kuppelwieser, Volker
4
Loureiro, Sandra Maria Correia
4
Quach, Sara
4
Seger-Guttmann, Tali
4
Söderlund, Magnus
4
Thaichon, Park
4
Abdelmoety, Ziad Hassan
3
Anaya-Sánchez, Rafael
3
Arndt, Aaron D.
3
Bilgihan, Anil
3
Cambra-Fierro, Jesús
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Carlson, Jamie
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Castaldo, Sandro
3
Cheah, Jun-Hwa
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Dwivedi, Yogesh Kumar
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Elms, Jonathan
3
Frasquet Deltoro, Marta
3
Gong, Taeshik
3
Harun, Ahasan
3
Islam, Jamid Ul
3
Japutra, Arnold
3
Karande, Kiran
3
Kumar, Vikas
3
Pantano, Eleonora
3
Park, Eunil
3
Poncin, Ingrid
3
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Journal of retailing and consumer services
Journal of business research : JBR
650
Industrial marketing management : the international journal for industrial and high-tech firms
432
SpringerLink / Bücher
318
International journal of hospitality management
310
The journal of services marketing
226
The service industries journal
214
The journal of business & industrial marketing
196
Journal of strategic marketing
170
Journal of the Academy of Marketing Science
166
Journal of marketing management : MM
164
Tourism management : research, policies, practice
162
Discussion paper series / IZA
153
Research policy : policy, management and economic studies of science, technology and innovation
153
International journal of electronic customer relationship management : IJECRM
149
International journal of contemporary hospitality management
136
Journal of marketing
127
The journal of brand management : an international journal
123
The international journal of human resource management
122
Journal of service research : JSR
119
European journal of marketing : EJM
118
Journal of travel and tourism marketing
118
Journal of hospitality marketing & management
116
The journal of product & brand management
114
Gabler Edition Wissenschaft
113
Journal of service management
113
Asia Pacific journal of marketing and logistics
110
Journal of business ethics : JOBE
108
Marketing intelligence & planning
108
Cogent business & management
106
Journal of retailing
105
Psychology & marketing
102
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
100
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
98
British journal of management : BJM
96
International journal of retail & distribution management
93
Journal of management studies : JMS
90
Services marketing quarterly
90
Public management review
88
The international journal of bank marketing : IJBM
87
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ECONIS (ZBW)
590
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1
From customer experience to human experience : uses of systematized and non-systematized
knowledge
Roggeveen, Anne L.
;
Rosengren, Sara
- In:
Journal of retailing and consumer services
67
(
2022
),
pp. 1-7
Persistent link: https://www.econbiz.de/10013364457
Saved in:
2
Correlations between external
knowledge
and the
knowledge
chain as impacting service quality
Tseng, Shu-mei
- In:
Journal of retailing and consumer services
19
(
2012
)
4
,
pp. 429-437
Persistent link: https://www.econbiz.de/10009571279
Saved in:
3
A social media analytics-based approach to customer-centric reverse logistics
management
of electronic devices : a case study on notebooks
Ahmadi, Sadra
;
Shokouhyar, Sajjad
;
Amerioun, Motahare
; …
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014460767
Saved in:
4
Care
management
to improve retail customers' and employees' satisfaction
Raggiotto, Francesco
;
Campagno, Cristiana
;
Scarpi, Daniele
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014253533
Saved in:
5
There is a secret to success : Linking customer experience
management
practices to profitability
Wetzels, Ruud W. H.
;
Klaus, Philipp
;
Wetzels, Martin
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014303332
Saved in:
6
Do SARS-CoV-2 safety measures affect visitors experience of traditional gastronomy, destination image and loyalty to a world heritage city?
Huete-Alcocer, Nuria
;
Hernandez-Rojas, Ricardo David
- In:
Journal of retailing and consumer services
69
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013401765
Saved in:
7
Exploring customer engagement in the product vs. service context
Behnam, Mohsen
;
Hollebeek, Linda D.
;
Clark, Moira K.
; …
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012502654
Saved in:
8
Effect of community relationship
management
, relationship marketing orientation, customer engagement, and brand trust on brand loyalty : the case of a commercial bank in Thailand
Jedsada Wongsansukcharoen
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209572
Saved in:
9
Customer relationship
management
in retailing : a content analysis of retail trade journals
Anderson, Joan L.
;
Jolly, Laura D.
;
Fairhurst, Ann E.
- In:
Journal of retailing and consumer services
14
(
2007
)
6
,
pp. 394-399
Persistent link: https://www.econbiz.de/10003584775
Saved in:
10
Customer segmentation by web content mining
Zhou, Jinfeng
;
Wei, Jinliang
;
Xu, Bugao
- In:
Journal of retailing and consumer services
61
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012581924
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