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~isPartOf:"Journal of retailing and consumer services"
~subject:"Confidence"
~subject:"E-commerce"
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Confidence
E-commerce
Consumer behaviour
772
Konsumentenverhalten
772
Beziehungsmarketing
582
Relationship marketing
582
Einzelhandel
325
Retail trade
325
Customer satisfaction
303
Kundenzufriedenheit
303
Brand management
286
Markenführung
286
Dienstleistungsqualität
240
Service quality
240
Brand image
180
Markenimage
180
Brand
147
Markenartikel
145
Online retailing
114
Online-Handel
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95
Social web
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Marketingmanagement
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67
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Virales Marketing
54
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Lombart, Cindy
4
Louis, Didier
4
Casper Ferm, Lars-Erik
2
Chakraborty, Shibashish
2
Dash, Ganesh
2
Kim, Jiyoung
2
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2
Mainardes, Emerson Wagner
2
Nadeem, Waqar
2
Park, Jungkun
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Su, Jiafu
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Thaichon, Park
2
Thurasamy Ramayah
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2
Xiao, Yan
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Yan, Ruiliang
2
Zhang, Yu
2
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1
Adam, Nawal Abdalla
1
Adil, Mohd
1
Agag, Gomaa
1
Agrawal, Shiv Ratan
1
Ahmadi, Hormoz
1
Ahrholdt, Dennis C.
1
Al Halbusi, Hussam
1
Al Khateeb, Amr
1
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Aljaberi, Musheer A.
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Alpert, Frank
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1
Amegbe, Hayford
1
Amrouche, Nawel
1
Andrews MacLelland, Melinda
1
Anshu, Kumari
1
Antwi, Collins Opoku
1
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Journal of retailing and consumer services
Industrial marketing management : the international journal for industrial and high-tech firms
171
Journal of business research : JBR
171
SpringerLink / Bücher
102
International journal of production economics
82
The journal of business & industrial marketing
69
Journal of business ethics : JOBE
65
European journal of operational research : EJOR
60
International journal of production research
58
Electronic commerce research
52
International journal of electronic customer relationship management : IJECRM
51
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
49
Management science : journal of the Institute for Operations Research and the Management Sciences
49
Information systems and e-business management : ISeB
48
International journal of hospitality management
48
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
43
International journal of electronic marketing and retailing : IJEMR
42
Transportation research / E : an international journal
42
International journal of business information systems : IJBIS
41
Gabler Edition Wissenschaft
39
International journal of project management : the journal of The International Project Management Association
38
The service industries journal
38
Asia Pacific journal of marketing and logistics
37
Technological forecasting & social change : an international journal
37
Springer eBook Collection
36
International journal of e-business research : an official publication of the Information Resources Management Association
34
Journal of operations management
34
International journal of networking and virtual organisations : IJNVO
32
Journal of strategic marketing
32
European research studies
31
Journal of knowledge management
31
Premier reference source
31
Cogent business & management
30
Journal of internet commerce
30
International journal of electronic business
29
Journal of business-to-business marketing
29
Journal of open innovation : technology, market, and complexity
29
Marketing intelligence & planning
28
International journal of electronic commerce : IJEC
27
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
27
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ECONIS (ZBW)
130
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1
Coupon promotion and inventory strategies of a supplier considering an e-commerce platform's omnichannel coupons
Zhang, Yue
;
Hu, Xiaojian
;
Yao, Gang
;
Xu, Liangcheng
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-20
Persistent link: https://www.econbiz.de/10014462174
Saved in:
2
Hey Google, I trust you! : the consequences of brand anthropomorphism in voice-based artificial intelligence contexts
Patrizi, Michela
;
Šerić, Maja
;
Vernuccio, Maria
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014462234
Saved in:
3
Impact of seller- and buyer-created content on product sales in the electronic commerce platform : the role of informativeness, readability, multimedia richness, and extreme valenc...
Cai, Xiaowei
;
Cebollada, Javier
;
Cortiñas, Mónica
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014235386
Saved in:
4
Can chatbot customer service match human service agents on customer satisfaction? : an investigation in the role of trust
Huang, Dongling
;
Markovitch, Dmitri G.
;
Stough, Rusty A.
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014460850
Saved in:
5
Effect of community relationship
management
, relationship marketing orientation, customer engagement, and brand trust on brand loyalty : the case of a commercial bank in Thailand
Jedsada Wongsansukcharoen
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209572
Saved in:
6
Should reputable e-retailers undertake service activities along with sales?
Xu, Man
;
Tang, Wansheng
;
Zhao, Ruiqing
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014364479
Saved in:
7
Return freight strategies and selling formats in e-commerce supply chain : the perspective of consumer fairness concerns and online shopping returns
Zhao, Ying
;
Guan, Zi-min
;
Zhang, Jun
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014372594
Saved in:
8
Should manufacturers open live streaming shopping channels?
Zhang, Tao
;
Tang, Zhongjun
- In:
Journal of retailing and consumer services
71
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014265659
Saved in:
9
Impact of trust and knowledge in the food chain on motivation-behavior gap in green consumption
Dong, Xuemei
;
Jiang, Baichen
;
Zeng, Hui
;
Kassoh, Fallah …
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209715
Saved in:
10
Emotion and trust in virtual service assistant design for effective service recovery
Le, Hoang T. P. M.
;
Park, Jungkun
;
Lee, Sangwoo
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014364045
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