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~isPartOf:"Journal of retailing and consumer services"
~subject:"Social Web"
~subject:"Vertrauen"
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Search: subject:"Management"
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Social Web
Vertrauen
Consumer behaviour
772
Konsumentenverhalten
772
Beziehungsmarketing
582
Relationship marketing
582
Einzelhandel
325
Retail trade
325
Customer satisfaction
303
Kundenzufriedenheit
303
Brand management
286
Markenführung
286
Dienstleistungsqualität
240
Service quality
240
Brand image
180
Markenimage
180
Brand
147
Markenartikel
145
Online retailing
114
Online-Handel
114
Social web
95
Internet marketing
79
Marketing management
79
Marketingmanagement
79
Online-Marketing
79
Customer service
75
Kundenservice
74
Confidence
70
E-commerce
69
Electronic Commerce
69
Lieferkette
67
Supply chain
67
Emotion
63
Customer integration
61
Kundenintegration
61
Distribution channel
56
Vertriebsweg
56
Viral marketing
54
Virales Marketing
54
Corporate Social Responsibility
49
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153
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Rana, Nripendra P.
5
Lombart, Cindy
4
Louis, Didier
4
Han, Xiaoyun
3
Park, Hyejune
3
Park, Jungkun
3
Agag, Gomaa
2
Alalwan, Ali Abdallah
2
Algharabat, Raed
2
Carlson, Jamie
2
Casper Ferm, Lars-Erik
2
Cheung, Man Lai
2
Dash, Ganesh
2
Dhir, Amandeep
2
Dwivedi, Yogesh Kumar
2
Hua, Lian-Lian
2
Khan, Imran
2
Kim, Jiyoung
2
Konuk, Faruk Anıl
2
Kumar, Jitender
2
Kumar, Vikas
2
Leung, Wilson Ka-shing
2
Lim, Heejin
2
Liébana-Cabanillas, Francisco
2
Nadeem, Waqar
2
Paul, Justin
2
Porcu, Lucia
2
Prentice, Catherine
2
Rahman, Mohammad M.
2
Thaichon, Park
2
Thurasamy Ramayah
2
Voola, Ranjit
2
Wei, Haiying
2
Abbasi, Amir Zaib
1
Abbes, Intissar
1
Adam, Nawal Abdalla
1
Adil, Mohd
1
Agrawal, Shiv Ratan
1
Aguilar-Illescas, Rocío
1
Ahmadi, Hormoz
1
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Journal of retailing and consumer services
Journal of business research : JBR
317
Industrial marketing management : the international journal for industrial and high-tech firms
161
SpringerLink / Bücher
113
Technological forecasting & social change : an international journal
83
Journal of business ethics : JOBE
81
International journal of internet marketing and advertising : IJIMA
79
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
73
The journal of product & brand management
73
Journal of knowledge management
70
International journal of hospitality management
67
The journal of brand management : an international journal
64
The journal of business & industrial marketing
61
Business horizons
60
Tourism management : research, policies, practice
59
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
53
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
52
Journal of strategic marketing
47
Asia Pacific journal of marketing and logistics
45
Journal of marketing management : MM
45
Journal of promotion management : innovations in planning and applied research
45
Springer eBook Collection
45
Cogent business & management
43
Marketing intelligence & planning
43
Information systems research : ISR
42
Journal of marketing communications
42
International journal of project management : the journal of The International Project Management Association
41
International journal of electronic marketing and retailing : IJEMR
39
Journal of open innovation : technology, market, and complexity
39
Corporate communications : an international journal
38
Journal of information & knowledge management : JIKM
38
International journal of technology marketing : IJTMkt
37
The service industries journal
37
Journal of hospitality marketing & management
36
Journal of travel and tourism marketing
35
Psychology & marketing
34
Journal of business-to-business marketing
33
Journal of internet commerce
33
Journal of marketing
33
The journal of services marketing
33
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ECONIS (ZBW)
153
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1
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10
of
153
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date (oldest first)
1
Content marketing in the social media platform : examining the effect of content creation modes on the payoff of participants
Zhang, Xiaojing
;
Zhang, Yulin
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014462164
Saved in:
2
Hey Google, I trust you! : the consequences of brand anthropomorphism in voice-based artificial intelligence contexts
Patrizi, Michela
;
Šerić, Maja
;
Vernuccio, Maria
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014462234
Saved in:
3
A social media analytics-based approach to customer-centric reverse logistics
management
of electronic devices : a case study on notebooks
Ahmadi, Sadra
;
Shokouhyar, Sajjad
;
Amerioun, Motahare
; …
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014460767
Saved in:
4
Can chatbot customer service match human service agents on customer satisfaction? : an investigation in the role of trust
Huang, Dongling
;
Markovitch, Dmitri G.
;
Stough, Rusty A.
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014460850
Saved in:
5
Effect of community relationship
management
, relationship marketing orientation, customer engagement, and brand trust on brand loyalty : the case of a commercial bank in Thailand
Jedsada Wongsansukcharoen
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209572
Saved in:
6
Accelerating new product diffusion : how lead users serve as opinion leaders in social networks
Wang, Nan
;
Xie, Wenxuan
;
Tiberius, Victor
;
Qiu, Yong
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014253520
Saved in:
7
Impact of trust and knowledge in the food chain on motivation-behavior gap in green consumption
Dong, Xuemei
;
Jiang, Baichen
;
Zeng, Hui
;
Kassoh, Fallah …
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209715
Saved in:
8
Emotion and trust in virtual service assistant design for effective service recovery
Le, Hoang T. P. M.
;
Park, Jungkun
;
Lee, Sangwoo
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014364045
Saved in:
9
Exploring customer concerns on service quality under the COVID-19 crisis : a social media analytics study from the retail industry
Li, Xinwei
;
Xu, Mao
;
Zeng, Wenjuan
;
Tse, Ying Kei
; …
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014239860
Saved in:
10
Adoption, satisfaction, trust, and commitment of over-the-top platforms : an integrated approach
Soren, Anup Anurag
;
Chakraborty, Shibashish
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014460800
Saved in:
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