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~isPartOf:"Journal of retailing and consumer services"
~subject:"Vertrauen"
~type_genre:"Article in journal"
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Search: subject:"Management"
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Vertrauen
Consumer behaviour
772
Konsumentenverhalten
772
Beziehungsmarketing
582
Relationship marketing
582
Einzelhandel
325
Retail trade
325
Customer satisfaction
303
Kundenzufriedenheit
303
Brand management
286
Markenführung
286
Dienstleistungsqualität
240
Service quality
240
Brand image
180
Markenimage
180
Brand
147
Markenartikel
145
Online retailing
114
Online-Handel
114
Social Web
95
Social web
95
Internet marketing
79
Marketing management
79
Marketingmanagement
79
Online-Marketing
79
Customer service
75
Kundenservice
74
Confidence
70
E-commerce
69
Electronic Commerce
69
Lieferkette
67
Supply chain
67
Emotion
63
Customer integration
61
Kundenintegration
61
Distribution channel
56
Vertriebsweg
56
Viral marketing
54
Virales Marketing
54
Corporate Social Responsibility
49
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Article in journal
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70
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70
Author
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Lombart, Cindy
4
Louis, Didier
4
Casper Ferm, Lars-Erik
2
Dash, Ganesh
2
Kim, Jiyoung
2
Konuk, Faruk Anıl
2
Nadeem, Waqar
2
Park, Jungkun
2
Paul, Justin
2
Thaichon, Park
2
Thurasamy Ramayah
2
Adam, Nawal Abdalla
1
Adil, Mohd
1
Agag, Gomaa
1
Ahmadi, Hormoz
1
Al Halbusi, Hussam
1
Al-Imamy, Saifeddin
1
Aljaberi, Musheer A.
1
Alpert, Frank
1
Altab, Hossin Md
1
Alzaidi, Maram Saeed
1
Amegbe, Hayford
1
Andrews MacLelland, Melinda
1
Antwi, Collins Opoku
1
Antwi, Samuel
1
Arizal N
1
Athanasopoulou, Pinelopi
1
Attar, Razaz Waheeb
1
Azam, Muhammad
1
Aznuriyandi
1
Balasubramanian, Nataraj
1
Boadi, Evans Asante
1
Boadi, Victoria Atuobuah
1
Bosompem, Josephine
1
Butcher, Ken
1
Byun, Sang-Eun
1
Cachero-Martínez, Silvia
1
Castaldo, Sandro
1
Cavallero, Luisa
1
Chai, Joe Choon Yean
1
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Published in...
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Journal of retailing and consumer services
Journal of business research : JBR
106
Industrial marketing management : the international journal for industrial and high-tech firms
91
Journal of business ethics : JOBE
61
International journal of hospitality management
40
The journal of business & industrial marketing
37
International journal of project management : the journal of The International Project Management Association
36
Journal of knowledge management
25
Journal of business-to-business marketing
24
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
24
The service industries journal
24
Asia Pacific journal of marketing and logistics
23
International journal of production economics
23
Cogent business & management
21
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
19
Leadership & organization development journal
19
Pakistan journal of commerce and social sciences
19
The international journal of bank marketing : IJBM
19
The international journal of human resource management
19
Journal of strategic marketing
18
Management science : journal of the Institute for Operations Research and the Management Sciences
18
Journal of financial services marketing : JFSM
17
Technological forecasting & social change : an international journal
17
International journal of electronic marketing and retailing : IJEMR
16
Journal of hospitality marketing & management
16
The journal of product & brand management
16
European research studies
15
International journal of networking and virtual organisations : IJNVO
15
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
15
Organization studies : an international multidisciplinary journal devoted to the study of organizations, organizing, and the organized in and between societies
15
The journal of services marketing
15
Tourism management : research, policies, practice
15
European journal of marketing : EJM
14
International journal of production research
13
Journal of information & knowledge management : JIKM
13
Journal of travel and tourism marketing
13
Marketing intelligence & planning
13
Business horizons
12
European management journal
12
Group & organization management : an international journal
12
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ECONIS (ZBW)
70
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1
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70
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1
Hey Google, I trust you! : the consequences of brand anthropomorphism in voice-based artificial intelligence contexts
Patrizi, Michela
;
Šerić, Maja
;
Vernuccio, Maria
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014462234
Saved in:
2
Can chatbot customer service match human service agents on customer satisfaction? : an investigation in the role of trust
Huang, Dongling
;
Markovitch, Dmitri G.
;
Stough, Rusty A.
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014460850
Saved in:
3
Effect of community relationship
management
, relationship marketing orientation, customer engagement, and brand trust on brand loyalty : the case of a commercial bank in Thailand
Jedsada Wongsansukcharoen
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209572
Saved in:
4
Impact of trust and knowledge in the food chain on motivation-behavior gap in green consumption
Dong, Xuemei
;
Jiang, Baichen
;
Zeng, Hui
;
Kassoh, Fallah …
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209715
Saved in:
5
Emotion and trust in virtual service assistant design for effective service recovery
Le, Hoang T. P. M.
;
Park, Jungkun
;
Lee, Sangwoo
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014364045
Saved in:
6
Adoption, satisfaction, trust, and commitment of over-the-top platforms : an integrated approach
Soren, Anup Anurag
;
Chakraborty, Shibashish
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014460800
Saved in:
7
The effects of hedonic shopping values on loyalty towards small retailers : the moderating role of trust
Lee, Jaeha
;
Park, Kwangsoo
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014460869
Saved in:
8
Building value co-creation with social media marketing, brand trust, and brand loyalty
Sohaib, Muhammad
;
Han, Heesup
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014364678
Saved in:
9
CSR attributions and the moderating effect of perceived CSR fit on consumer trust, identification, and loyalty
Min, Jihye
;
Kim, Jiyoung
;
Yang, Kiseol
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014253482
Saved in:
10
Perceived customer care and privacy protection behavior : the mediating role of trust in self-disclosure
Rodríguez-Priego, Nuria
;
Porcu, Lucia
;
Prados-Peña, …
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014253497
Saved in:
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