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~isPartOf:"Journal of service management"
~language:"eng"
~language:"spa"
~person:"Bagozzi, Richard P."
~person:"Nayga, Rodolfo M."
~person:"Wu, Luorong"
~subject:"Consumer behaviour"
~type_genre:"Article in journal"
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Consumer behaviour
Customer satisfaction
2
Dienstleistungsqualität
2
Konsumentenverhalten
2
Kundenzufriedenheit
2
Service quality
2
Beschwerdemanagement
1
Blame attributions
1
Complaint management
1
Ethnic group
1
Ethnicity
1
Ethnische Gruppe
1
Gender
1
Geschlecht
1
Hotel industry
1
Hotel photos
1
Hotellerie
1
Mediated experience
1
Mediated servicescape
1
Mediation
1
Online booking
1
Online retailing
1
Online-Handel
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Role Congruity Theory
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Article in journal
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Bagozzi, Richard P.
Nayga, Rodolfo M.
Wu, Luorong
Aksoy, Lerzan
7
Keiningham, Timothy
5
Wirtz, Jochen
5
Bloemer, Johanna M.
4
Malthouse, Edward C.
4
Mattila, Anna S.
4
Buoye, Alexander
3
Cooil, Bruce
3
Hammedi, Wafa
3
Lariviere, Bart
3
Edvardsson, Bo
2
Gruber, Thorsten
2
Hammerschmidt, Maik
2
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2
Hollebeek, Linda D.
2
Joosten, Herm
2
Kandampully, Jay
2
Keiningham, Timothy Lee
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Kunz, Werner
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Lemmink, Jos
2
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2
Lin, Jiun-sheng Chris
2
Meyer, Anton
2
Ramaseshan, B.
2
Rust, Roland T.
2
Sparks, Beverley
2
Tronvoll, BÃ¥rd
2
Ahuvia, Aaron
1
Akaka, Melissa Archpru
1
Akpinar, Ezgi
1
Al-Jabri, Ibrahim M.
1
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1
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1
Allsopp, Jason
1
Ambika, Anupama
1
Ambtman, Anouk den
1
Aslan, Marjan
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Journal of service management
International journal of hospitality management
13
Food policy : economics planning and politics of food and agriculture
10
European review of agricultural economics : ERAE
6
Applied economic perspectives and policy
5
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
5
Journal of the Academy of Marketing Science
5
Agricultural economics : the journal of the International Association of Agricultural Economists
4
Psychology & marketing
4
Agribusiness : an internat. journal
3
Canadian journal of agricultural economics : CJAE
3
International journal of contemporary hospitality management
3
Journal of business research : JBR
3
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
3
Q open : a journal of agricultural, climate, environmental, food, resource, and rural development economics
3
Agricultural and resource economics review : ARER
2
American journal of agricultural economics
2
Asian economic journal : journal of the East Asian Economic Association
2
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
2
European review of agricultural economics
2
Journal of agricultural and resource economics : JARE ; the journal of the Western Agricultural Economics Association
2
Journal of behavioral and experimental economics
2
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
2
Journal of economic behavior & organization : JEBO
2
Journal of hospitality marketing & management
2
Journal of marketing research : JMR
2
Journal of retailing
2
Journal of service research
2
Marketing : journal of research and management
2
Marketing letters : a journal of research in marketing
2
The Australian journal of agricultural and resource economics
2
The journal of services marketing
2
Tourism management : research, policies, practice
2
AMS review : official publication of the Academy of Marketing Science
1
Acta agriculturae Scandinavica / C : an official journal of the Nordic Association of Agricultural Scientists (NJF)
1
Applied economics
1
Applied economics letters
1
Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
1
British journal of management
1
Cogent business & management
1
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ECONIS (ZBW)
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1
Mediating service experiences with online photos : the role of consumers' perceptions of the mediated servicescape
He, Zeya
;
Wu, Luorong
;
Li, Xiang
- In:
Journal of service management
34
(
2023
)
4
,
pp. 657-695
Persistent link: https://www.econbiz.de/10014338199
Saved in:
2
A double whammy effect of ethnicity and gender on consumer responses to management level service failures
Wu, Luorong
;
Han, Rachel
;
Mattila, Anna S.
- In:
Journal of service management
27
(
2016
)
3
,
pp. 339-359
Persistent link: https://www.econbiz.de/10011583559
Saved in:
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