Mediating service experiences with online photos : the role of consumers' perceptions of the mediated servicescape
Zeya He, Laurie Wu and Xiang (Robert) Li
| Year of publication: |
2023
|
|---|---|
| Authors: | He, Zeya ; Wu, Luorong ; Li, Xiang |
| Subject: | Hotel photos | Mediated experience | Mediated servicescape | Online booking | Servicescape | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Service quality | Hotellerie | Hotel industry | Online-Handel | Online retailing | Mediation | Wahrnehmung | Perception | Kundenzufriedenheit | Customer satisfaction |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/JOSM-11-2021-0429 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014338199