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~isPartOf:"Journal of service management"
~person:"Diehl, Sandra"
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Diehl, Sandra
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Delineating transformative
value
creation
through service communications : an integrative framework
Tsiotsou, Rodoula H.
;
Diehl, Sandra
- In:
Journal of service management
33
(
2022
)
4/5
,
pp. 531-551
Persistent link: https://www.econbiz.de/10013325702
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