Delineating transformative value creation through service communications : an integrative framework
Rodoula H. Tsiotsou, Sandra Diehl
| Year of publication: |
2022
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|---|---|
| Authors: | Tsiotsou, Rodoula H. ; Diehl, Sandra |
| Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5826, ZDB-ID 2495133-X. - Vol. 33.2022, 4/5, p. 531-551
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| Subject: | Agenda-setting | Framing | Marketing mix | Quality of life | Relational dialectics | Sustainability | Transformative service research (TSR) | Transformative value | Value co-creation | Vulnerability | Well-being | Betriebliche Wertschöpfung | Value creation | Lebensqualität | Marketingmanagement | Marketing management | Kundenintegration | Customer integration | Nachhaltige Entwicklung | Sustainable development | Kundenwert | Customer value |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/JOSM-11-2021-0420 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013325702