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~isPartOf:"Journal of service management"
~person:"Hillebrand, Bas"
~person:"Koenigstorfer, Joerg"
~person:"Mickelsson, Karl-Jacob"
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Customer value
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Hillebrand, Bas
Koenigstorfer, Joerg
Mickelsson, Karl-Jacob
Edvardsson, Bo
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Journal of service management
The journal of business & industrial marketing
1
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ECONIS (ZBW)
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Customer-to-customer interactions in the sport fan context : typology, framework (C2CIF) and directions for future research
Uhrich, Sebastian
;
Grohs, Reinhard
;
Koenigstorfer, Joerg
- In:
Journal of service management
35
(
2024
)
1
,
pp. 53-70
Persistent link: https://www.econbiz.de/10014456578
Saved in:
2
Consumer perceptions of service constellations : implications for service innovation
Riel, Allard C. R. van
;
Calabretta, Giulia
;
Driessen, …
- In:
Journal of service management
24
(
2013
)
3
,
pp. 314-329
Persistent link: https://www.econbiz.de/10009765052
Saved in:
3
Customer activity in service
Mickelsson, Karl-Jacob
- In:
Journal of service management
24
(
2013
)
5
,
pp. 534-552
Persistent link: https://www.econbiz.de/10010196052
Saved in:
4
A customer-dominant logic of service
Heinonen, Kristina
;
Strandvik, Tore
;
Mickelsson, Karl-Jacob
- In:
Journal of service management
21
(
2010
)
4
,
pp. 531-548
Persistent link: https://www.econbiz.de/10008656284
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