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~isPartOf:"Journal of service management"
~person:"Kleinaltenkamp, Michael"
~person:"Witell, Lars"
~subject:"Germany"
~subject:"Innovation"
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Dienstleistungsqualität
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Kleinaltenkamp, Michael
Witell, Lars
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Edvardsson, Bo
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Fu, Wenhui
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Journal of service management
Journal of business research : JBR
2
Gabler Edition Wissenschaft / Business-to-Business-Marketing
1
International journal of quality and service sciences
1
Involving customers in new service development
1
Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
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The handbook of innovation and services : a multi-disciplinary perspective
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The journal of services marketing
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ECONIS (ZBW)
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Having a strategy for new service development : does it really matter?
Edvardsson, Bo
;
Meiren, Thomas
;
Schäfer, Adrienne
; …
- In:
Journal of service management
24
(
2013
)
1
,
pp. 25-44
Persistent link: https://www.econbiz.de/10009728604
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