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~isPartOf:"Journal of service management"
~subject:"Beziehungsmarketing"
~subject:"Germany"
~subject:"Website"
~type_genre:"Article in journal"
~type_genre:"Kongressschrift"
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Beziehungsmarketing
Germany
Website
Interactive media
3
Interaktive Medien
3
Relationship marketing
2
Causal attribution
1
Colombia
1
Comparison
1
Consumer attitudes
1
Consumer behaviour
1
Customer integration
1
Customer satisfaction
1
Customer-employee interaction
1
Dienstleistungsmanagement
1
Dienstleistungsqualität
1
Fernsehprogramm
1
Grounded Theory
1
Grounded theory
1
Innovation adoption
1
Innovationsakzeptanz
1
Interaction environment
1
Kolumbien
1
Konsumentenverhalten
1
Kundenintegration
1
Kundenzufriedenheit
1
Mobile communications
1
Mobilkommunikation
1
Multimedia
1
Positive and negative interactional service experience
1
Product design
1
Produktgestaltung
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Service management
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Service quality
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Spain
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Spanien
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Television programme
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Albrecht, Carmen-Maria
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Bornemann, Torsten
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Fisk, Raymond P.
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Hattula, Stefan
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Hoyer, Wayne D.
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Nunes, Nuno Jardim
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Nóbrega, Leonel
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Patrício, Lia
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Teixeira, Jorge Grenha
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Journal of service management
Journal of retailing and consumer services
3
i-com : journal of interactive media
3
International journal of electronic commerce : IJEC
2
Journal of business research : JBR
2
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
2
Journal of marketing
2
Schmalenbachs Zeitschrift für betriebswirtschaftliche Forschung : ZfbF
2
Technological forecasting & social change : an international journal
2
The journal of brand management : an international journal
2
Die Bank
1
European Sport management quarterly : ESMQ
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
International journal of advertising : the quarterly review of marketing communications
1
International journal of e-business research : an official publication of the Information Resources Management Association
1
International journal of electronic marketing and retailing : IJEMR
1
International journal of internet marketing and advertising : IJIMA
1
Journal of advertising : official publication of the American Academy of Advertising
1
Journal of advertising research
1
Journal of business economics and management
1
Journal of consumer marketing
1
Journal of customer behaviour
1
Journal of financial services marketing : JFSM
1
Journal of internet commerce
1
Journal of management information systems : JMIS
1
Journal of marketing communications
1
Journal of media business studies
1
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
1
Kommunikation & Recht : K & R ; Betriebs-Berater für Medien, Telekommunikation, Multimedia
1
Medienwirtschaft : MW ; Perspektiven der digitalen Transformation
1
Nonprofit and voluntary sector quarterly
1
Services marketing quarterly
1
The journal of services marketing
1
Verhandlungen des Deutschen Bundestages / Drucksachen
1
Wettbewerb in Recht und Praxis : wrp
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ECONIS (ZBW)
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Customer response to interactional service experience : the role of interaction environment
Albrecht, Carmen-Maria
;
Hattula, Stefan
;
Bornemann, Torsten
- In:
Journal of service management
27
(
2016
)
5
,
pp. 704-729
Persistent link: https://www.econbiz.de/10011553119
Saved in:
2
Customer experience modeling : from customer experience to service design
Teixeira, Jorge Grenha
;
Patrício, Lia
;
Nunes, Nuno Jardim
- In:
Journal of service management
23
(
2012
)
3
,
pp. 362-376
Persistent link: https://www.econbiz.de/10009619158
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