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~isPartOf:"Journal of service management"
~subject:"Bibliometrics"
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Bibliometrics
Dienstleistungsmanagement
32
Service management
32
Dienstleistungsqualität
10
Service quality
10
Dienstleistung
9
Services
9
Services management
7
Beziehungsmarketing
6
Bibliometrie
6
Customer integration
6
Dienstleistungsmarketing
6
Dienstleistungssektor
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Kundenintegration
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Relationship marketing
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Service industry
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Services marketing
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Bundling strategy
5
Consumer behaviour
5
Konsumentenverhalten
5
Leistungsbündel
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Innovation
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Service operations
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Betriebliche Wertschöpfung
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Service logic
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Value creation
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Capital goods industry
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Co-creation
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Co-production
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Customer value
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Gesundheitswesen
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Health care system
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Investitionsgüterindustrie
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Kundenwert
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Lieferantenmanagement
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Marketing theory
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Marketingtheorie
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Bowen, David E.
1
Brown, Stephen Walter
1
Csillag, João Mario
1
Darani, Tiffany
1
Ehrhart, Karen Holcombe
1
Esteves Martins, Michele
1
Fisk, Raymond P.
1
Groth, Markus
1
Grönroos, Christian
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Halinen, Aino
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Helkkula, Anu
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Hogreve, Jens
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Holtom, Brooks C.
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Jaakkola, Elina
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Kaartemo, Valtteri
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Martins, Guilherme Silveira
1
Michel, Stefan
1
Mustak, Mekhail
1
Ordanini, Andrea
1
Orsingher, Chiara
1
Pereira, Susana Carla Farias
1
Reynoso, Javier
1
Rubalcaba-Bermejo, Luis
1
Subramony, Mahesh
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Sundbo, Jon
1
Van Jaarsveld, Danielle
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Walker, David
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Journal of service management
International journal of contemporary hospitality management
3
A Research Agenda for Service Marketing
1
Academy of Management perspectives : AMP
1
Baltic Journal of Economic Studies
1
Benchmarking : an international journal ; BIJ
1
Die Betriebswirtschaft : DBW
1
International entrepreneurship and management journal
1
International journal of hospitality management
1
International journal of management practice : IJMP
1
Journal of hospitality marketing & management
1
Journal of management : JOM
1
Journal of marketing management : JMM ; journal of the Academy of Marketing
1
Journal of travel and tourism marketing
1
Managing Sustainability : Perspectives From Retailing and Services
1
The international journal of productivity and performance management : IJPPM
1
The journal of services marketing
1
The service industries journal
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ECONIS (ZBW)
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1
Accelerating employee-related scholarship in service management : research streams, propositions, and commentaries
Subramony, Mahesh
;
Ehrhart, Karen Holcombe
;
Groth, Markus
; …
- In:
Journal of service management
28
(
2017
)
5
,
pp. 837-865
Persistent link: https://www.econbiz.de/10011801801
Saved in:
2
Building on the past : advancing theory in services through meta-analysis
Orsingher, Chiara
;
Hogreve, Jens
;
Ordanini, Andrea
- In:
Journal of service management
27
(
2016
)
1
,
pp. 37-42
Persistent link: https://www.econbiz.de/10011482112
Saved in:
3
Customer participation management : developing a comprehensive framework and a research agenda
Mustak, Mekhail
;
Jaakkola, Elina
;
Halinen, Aino
; …
- In:
Journal of service management
27
(
2016
)
3
,
pp. 250-275
Persistent link: https://www.econbiz.de/10011583407
Saved in:
4
Shaping, organizing, and rethinking service innovation : a multidimensional framework
Rubalcaba-Bermejo, Luis
;
Michel, Stefan
;
Sundbo, Jon
; …
- In:
Journal of service management
23
(
2012
)
5
,
pp. 696-715
Persistent link: https://www.econbiz.de/10009666540
Saved in:
5
Service's scientific communitiy : a social network analysis
Esteves Martins, Michele
;
Martins, Guilherme Silveira
; …
- In:
Journal of service management
23
(
2012
)
3
,
pp. 455-469
Persistent link: https://www.econbiz.de/10009619122
Saved in:
6
Characterising the concept of service experience
Helkkula, Anu
- In:
Journal of service management
22
(
2011
)
3
,
pp. 367-389
Persistent link: https://www.econbiz.de/10009239536
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