//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of service research"
~isPartOf:"The journal of business & industrial marketing"
~subject:"Kundenzufriedenheit"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Customer participation"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Kundenzufriedenheit
Beziehungsmarketing
4
Customer satisfaction
4
Relationship marketing
4
Customer integration
3
Dienstleistungsqualität
3
Kundenintegration
3
Service quality
3
customer participation
3
Customer service
2
Kundenservice
2
Stress
2
Work stress
2
Arbeitszufriedenheit
1
B-to-B-Marketing
1
Business-to-business marketing
1
Codetermination
1
Consumer behaviour
1
Customer participation
1
Employee retention
1
Industrial marketing
1
Job satisfaction
1
Job stress
1
Konsumentenverhalten
1
Mitarbeiterbindung
1
Mitbestimmung
1
Organizational commitment
1
Relational value
1
accent
1
burnout
1
co-production
1
customer participation quality
1
customer participation variation
1
customer service
1
dark side
1
intercultural service encounters
1
negative feelings
1
role stress
1
service co-development
1
stereotypes
1
more ...
less ...
Online availability
All
Undetermined
2
Free
1
Type of publication
All
Article
4
Type of publication (narrower categories)
All
Article in journal
4
Aufsatz in Zeitschrift
4
Language
All
English
4
Author
All
Auh, Seigyoung
1
Blut, Markus
1
Bourdin, David
1
Chen, Chih-cheng Volvic
1
Chen, Chih-jou Jay
1
Davvetas, Vasileios
1
Heirati, Nima
1
Lin, Ming-ji James
1
Mengüç, Bülent
1
Schoefer, Klaus
1
Sichtmann, Christina
1
Wang, Fatima
1
more ...
less ...
Published in...
All
Journal of service research
The journal of business & industrial marketing
Journal of business research : JBR
6
The journal of services marketing
6
Journal of retailing and consumer services
5
The service industries journal
4
Journal of service research : JSR
3
Journal of service theory and practice
3
Service business
3
International journal of hospitality management
2
Journal of service management
2
Tourism management : research, policies, practice
2
Asia Pacific business review
1
Economies : open access journal
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
International journal of bank marketing
1
International journal of business information systems : IJBIS
1
International journal of consumer studies
1
International journal of contemporary hospitality management
1
International journal of emerging markets
1
International journal of productivity and quality management : IJPQM
1
International journal of quality and service sciences
1
International journal of services, economics and management
1
Inventi impact: retailing & consumer services
1
Journal of business ethics : JOBE
1
Journal of business market management : JBM
1
Journal of economic development
1
Journal of global marketing
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of hospitality marketing & management
1
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
1
Journal of marketing research
1
Journal of promotion management : innovations in planning and applied research
1
Journal of the Academy of Marketing Science
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Management decision : MD
1
Marketing : ZFP ; journal of research and management
1
Marketing letters : a journal of research in marketing
1
The international journal of bank marketing : IJBM
1
more ...
less ...
Source
All
ECONIS (ZBW)
4
Showing
1
-
4
of
4
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The influence of employee accent on
customer
participation
in services
Bourdin, David
;
Sichtmann, Christina
;
Davvetas, Vasileios
- In:
Journal of service research
27
(
2024
)
2
,
pp. 194-212
Persistent link: https://www.econbiz.de/10014580418
Saved in:
2
Customer
participation
variation and its impact on customer service performance : underlying process and boundary conditions
Mengüç, Bülent
;
Auh, Seigyoung
;
Wang, Fatima
- In:
Journal of service research
23
(
2020
)
3
,
pp. 299-320
Persistent link: https://www.econbiz.de/10012265762
Saved in:
3
The dark side of
customer
participation
: when
customer
participation
in service co-development leads to role stress
Blut, Markus
;
Heirati, Nima
;
Schoefer, Klaus
- In:
Journal of service research
23
(
2020
)
2
,
pp. 156-173
Persistent link: https://www.econbiz.de/10012216513
Saved in:
4
The impact of
customer
participation
: the employee's perspective
Chen, Chih-cheng Volvic
;
Chen, Chih-jou Jay
;
Lin, …
- In:
The journal of business & industrial marketing
30
(
2015
)
5
,
pp. 486-497
Persistent link: https://www.econbiz.de/10011339913
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->