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~isPartOf:"Journal of service research : JSR"
~isPartOf:"NBER Working Paper"
~person:"Bolton, Ruth N."
~subject:"Konsumentenverhalten"
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Konsumentenverhalten
Beziehungsmarketing
1
Cash Flow
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Cash flow
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Consumer behaviour
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Customer satisfaction
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Customer value
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Kundenwert
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Kundenzufriedenheit
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cash flow variability
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Bolton, Ruth N.
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Journal of service research : JSR
NBER Working Paper
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
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ECONIS (ZBW)
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Relationship characteristics and cash flow variability : implications for satisfaction, loyalty, and customer portfolio management
Tarasi, Crina O.
;
Bolton, Ruth N.
;
Gustafsson, Anders
; …
- In:
Journal of service research : JSR
16
(
2013
)
2
,
pp. 121-137
Persistent link: https://www.econbiz.de/10009774895
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