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~isPartOf:"Journal of service research : JSR"
~person:"Doorn, Jenny van"
~person:"Venkatesan, Rajkumar"
~subject:"Kundenwert"
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Kundenwert
Beziehungsmarketing
4
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4
Customer integration
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Consumer behaviour
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Dienstleistungsmarketing
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Doorn, Jenny van
Venkatesan, Rajkumar
Verhoef, Peter C.
3
Sweeney, Jillian C.
2
Wiesel, Thorsten
2
Aksoy, Lerzan
1
Alexander, Matthew
1
Bijmolt, Tammo H. A.
1
Block, Frank
1
Bolton, Ruth N.
1
Brodie, Roderick J.
1
Cambra-Fierro, Jesús
1
Ciuchita, Robert
1
Danaher, Tracey S.
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Donkers, Bas
1
Eisenbeiß, Maik
1
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1
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1
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1
McColl-Kennedy, Janet R.
1
Melero-Polo, Iguácel
1
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Ng, Sylvia C.
1
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1
Ou, Yi-chun
1
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1
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1
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1
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1
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1
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Journal of service research : JSR
MSI reports : working paper series
2
GfK marketing intelligence review : Marketingforschung für die Praxis
1
International business review : the official journal of the European International Business Academy
1
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
1
Journal of creating value
1
Journal of the Academy of Marketing Science
1
Marketing : journal of research and management
1
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
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ECONIS (ZBW)
2
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Customer-firm interactions and the path to profitability : a chain-of-effects model
Cambra-Fierro, Jesús
;
Melero-Polo, Iguácel
;
Sesé, F. …
- In:
Journal of service research : JSR
21
(
2018
)
2
,
pp. 201-218
Persistent link: https://www.econbiz.de/10011855798
Saved in:
2
Undervalued or overvalued customers: capturing total customer engagement value
Kumar, V.
;
Aksoy, Lerzan
;
Donkers, Bas
;
Venkatesan, Rajkumar
- In:
Journal of service research : JSR
13
(
2010
)
3
,
pp. 297-310
Persistent link: https://www.econbiz.de/10008652115
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